New 2020 Toyota Sienna Limited Premium 7-Passenger Mini-van, Passenger AWD near Paramus, NJ

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Installed Options

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Mudguards
$149

Includes front and rear mudguards.

expand/collapse
All-Weather Liner Package
$239

Includes first, second, and third row all-weather floor liners and door sill protectors.

50 State Emissions
N/A

Internet Special!
MSRP
$50,673
Dealer Discount
$2,948
Price
$47,725
National Rebate
Customer CashExp: 08/03/2020
$1750
Pricing Disclaimer
- $1,750
Internet Price
$45,975
Sign Up For Price Drop Alerts

Vehicle Details

Mileage 9,014
Trim Limited Premium 7-Passenger
Stock # 200129
VIN 5TDDZ3DC8LS237673
Exterior Color Midngt Blk Met
Interior Color Chestnut Leather
Gas Mileage City:18 Hwy:24
Doors 5
Passengers 7
Engine Regular Unleaded V-6 3.5 L/211
Transmission 8 Speed Elect Controlled Auto Transmission w/Inte.
Drivetrain AWD

Currently Viewing

2020 Toyota Sienna Limited Premium 7-Passenger

New 2020 Toyota Sienna Limited Premium 7-Passenger Mini-van, Passenger AWD

Mileage: 9,014

MSRP
$50,673
Dealer Discount
$2,948
Price
$47,725
National Rebate
Customer CashExp: 08/03/2020
$1750
Pricing Disclaimer
- $1,750
Internet Price
$45,975

Description

Black 2020 Toyota Sienna Limited Premium 7 Passenger AWD 8-Speed Automatic 3.5L V6 SMPI DOHC AWD.

Additional Vehicle Information

  • Features
  • Specs
  • Warranty

Features

Features

  • Exterior
  • Interior
  • Safety
  • Technology
  • Comfort
  • Mechanical

Exterior

Roof

Moonroof / Sunroof tilt/slide, one-touch open/close, anti-trapping, power glass, sliding sunshade
Rear moonroof / sunroof power glass
Roof rails
Roof rails color black

Lights

Daytime running lights LED
Front fog lights
Headlights manual leveling, HID/Xenon, auto high beam dimmer, auto delay off, auto on/off
Exterior entry lights puddle lamps
Taillights LED rear center

Tires and Rims

Tire type all season
Wheels alloy
Tire Pressure Monitoring System
Wheel spokes 10
Run flat tires

Windows

Rear wiper intermittent, with washer
Heated windshield wiper rests
Rear quarter windows power
Window defogger rear
Front wipers variable intermittent, rain sensing
Power windows safety reverse
Rear privacy glass
Laminated glass acoustic

Doors

Side door type dual power sliding
Liftgate window fixed
Rear door type power liftgate with closure assist

Exterior Features

Front bumper color body-color
Door handle color chrome
Mirror color body-color
Rear spoiler roofline
Rear spoiler color body-color
Exhaust tip color stainless-steel
Rear bumper color body-color
Bumper detail rear protector
Grille color metallic
Rocker panel color body-color
Window trim black

Interior

Seatbelts

Emergency locking retractors third row, rear, front
Seatbelt pretensioners front
Seatbelt force limiters front
Seatbelt warning sensor front
Third row seatbelts 3-point
Rear seatbelts 3-point
Front seatbelts 3-point

Seats

Third row seat upholstery leatherette
Driver seat power adjustments height, 8, lumbar, reclining
Third row headrests 3, adjustable
Passenger seat heated
Driver seat heated
Rear headrests 2, adjustable
Front headrests 2, adjustable
Third row seat type 40-60 split bench
Passenger seat power adjustments 4, reclining
Front seat type captains chairs
Rear seat type removable captains chairs
Rear seat manual adjustments reclining
Upholstery leather-trimmed
Third row seat folding fold flat into floor, split
Upholstery accents perforated
Rear seat sliding

Steering

Turns lock-to-lock 3.40
Steering ratio 15.8

Safety

Safety

Rearview monitor in dash
Cross traffic alert rear
Autonomous braking
Pre-collision warning system audible warning, visual warning, pedestrian detection
Lane keeping assist
Camera system surround view
Automatic emergency braking front pedestrian, front
Active head restraints dual front
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Safety brake pedal system
Body side reinforcements side impact door beams
Impact sensor fuel cut-off, alert system
Parking sensors rear, front
Blind spot safety sensor/alert
Lane deviation sensors
Crumple zones front, rear

Airbags

Front airbags passenger seat cushion, dual
Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags driver
Side curtain airbags front, third row, rear
Side-curtain airbag rollover sensor

Security

Power door locks anti-lockout, auto-locking
Anti-theft system engine immobilizer, alarm with remote
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals, heated, auto-dimming
Side mirror adjustments power, reverse gear tilt, power folding

Technology

In Car Entertainment

Video monitor size 16.4 in.
Video monitor split-screen display
Video system Blu-Ray player, auxiliary HDMI input, auxiliary audio/video input
Connected in-car apps Yelp, Google POIs, weather, sports, stocks
Infotainment Apple CarPlay ready
Infotainment screen size 7 in.
Video monitor location rear

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB, memory card slot, iPod/iPhone
Internet radio app iHeartRadio, Slacker
Headphone jacks rear
Premium brand JBL
Antenna type diversity, mast
In-Dash CD single disc, MP3 Playback
Subwoofer 1
Remote control video
Total speakers 9
Rear audio volume control, separate
Radio data system
Digital Sound Processing
Speed sensitive volume control
Headphones wireless
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Wifi hotspot
Smart device app function vehicle location
Driver assistance app roadside assistance
Wireless data link Bluetooth
Navigation system hard drive, touch screen display, voice operated
Phone hands free
Real time traffic

Instrumentation

Instrument cluster screen size 4.2 in.
Trip computer
Driver information system
Clock
Gauge tachometer
Compass
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, maintenance due, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer 2

Comfort

Comfort Features

Armrests dual front, rear outboard seats
Dash trim simulated wood
Shift knob trim simulated wood
Heated steering wheel
Center console trim simulated wood
Steering wheel trim leather
Door trim simulated wood, leatherette
Interior accents metallic-tone, woodgrain
Floor material carpet

Convenience Features

Cupholders front, third row, illuminated, rear
Memorized settings 2 driver, driver seat, side mirrors
Steering wheel tilt and telescopic
Adaptive cruise control
Sunshade side window
Center console front console with storage, illuminated
Power outlet(s) 12V cargo area, 115V cargo area, 115V rear, two 12V front
One-touch windows 4
Reading lights front, rear, third row
Easy entry manual rear seat, power driver seat
Multi-function remote illuminated entry, panic alarm, proximity entry system, trunk release
Cargo area light
Power steering
Retained accessory power
Power windows lockout button
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, multi-function, voice control
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Rearview mirror auto-dimming
Conversation mirror
Universal remote transmitter Homelink - garage door opener
Storage front seatback, grocery bag holder, cargo tie-down anchors and hooks, sunglasses holder, door pockets, accessory hook

Air Conditioning

Rear air conditioning automatic climate control, independently controlled
Front air conditioning automatic climate control
Front air conditioning zones dual
Rear air conditioning zones single
Air filtration

Mechanical

Drivetrain

Axle ratio 3.00
4WD type on demand
Center differential mechanical

Brakes

Rear brake type disc
Rear brake diameter 12.2
Front brake diameter 12.9
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes

Suspension

Front suspension classification independent
Rear suspension classification semi-independent
Front struts MacPherson
Rear suspension type torsion beam
Rear spring type coil
Front spring type coil
Front suspension type lower control arms
Rear stabilizer bar diameter 20 mm
Rear shock type gas
Front shock type gas
Front stabilizer bar diameter 26 mm

Engine

Auxiliary engine cooler
Battery saver
Battery maintenance-free

Stability and Traction

Stability control
Traction control
Hill holder control

Specs

Specs

Drive Type

Drive Type AWD

Seating

Standard Seating 7
Max Seating 7
Head Room (front) 39.1 in
Head Room (rear) 38 in
Hip Room (front) 58.6 in
Hip Room (rear) 66.1 in
Shoulder Room (front) 65 in
Shoulder Room (rear) 64.6 in
Leg Room (front) 40.5 in
Leg Room (rear) 37.6 in
Seating Rows 3
Head Room (third row) 35.9 in
Hip Room (third row) 50.3 in
Shoulder Room (third row) 61.1 in
Leg Room (third row) 36.3 in

Measurements of Size & Shape

Length 200.6 in
Width 78.1 in
Width (without mirrors) 78.1 in
Height 71.3 in
Wheelbase 119.3 in
Ground Clearance 6.6 in
Track Width (front) 67.7 in
Track Width (rear) 67.7 in

Measurements of Weight

Gross Vehicle Weight Rating 5995 lbs
Gross Vehicle Weight Range 5001-6000 lbs
Curb Weight 4750 lbs
Gross Combined Weight Rating 8990 lbs
Max Towing Capacity 3500 lbs

Truck Specifications

Max Payload 1100 lbs

Interior Dimensions

Cargo Volume 39.1 cu ft
Interior Volume 203.5 cu ft
Passenger Volume 164.4 cu ft
Cargo Volume (rear seats down) 150 cu ft
Cargo Volume (third row down) 87.1 cu ft

Performance Specifications

Aerodynamic Drag 0.31 Cd
Turning Circle 37.4 ft

Fuel Tanks

Fuel Capacity 20.0 Gallons

Wheels and Tires

Front Tire Type P235/55R18 100T
Front Wheel Diameter 18.0 x 7.0 in
Rear Tire Type P235/55R18 100T
Rear Wheel Diameter 18.0 x 7.0 in

Warranty

Warranty

  • 24 Hour Roadside Assistance: 24 months / Unlimited miles
  • Accessory: 36 months / 36,000 miles
  • California Emission Defect: 36 months / 50,000 miles
  • California Emission Long Term Defect: 84 months / 70,000 miles
  • California Emission Performance: 36 months / 50,000 miles
  • Corrosion Perforation: 60 months / Unlimited miles
  • Federal Emission Defect: 36 months / 36,000 miles
  • Federal Emission Long Term Defect: 96 months / 80,000 miles
  • Federal Emission Performance: 24 months / 24,000 miles
  • New Car Basic Warranty: 36 months / 36,000 miles
  • No Cost Factory Scheduled Maint.: 24 months / 25,000 miles
  • Safety Restraint System: 60 months / 60,000 miles
  • Transferable Powertrain: 60 months / 60,000 miles

While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all warranty information is subject to change without notice.

Awards

Award
Best Value in America: SUVs, Crossovers, and Vans Brand (2020 Model)
- Vincentric

Crash-Test Ratings

2020 Toyota SIENNA VAN AWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Driver
Full StarFull StarFull StarFull StarFull Star
Front Crash Passenger
Full StarFull StarFull StarFull StarEmpty Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( California LEV-III ULEV70 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
4
1
4
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 70 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
4
1
4
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Available Incentives

$1750 - Toyota Cash Calculate

See More +Expires: 08-03-2020

Special APR*On Approved Credit

See More +Expires: 08-03-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Special Offers

$500 - $500 Rebate for College Grads! Calculate

Details:
Recent and soon to be college graduates: You can get a $500 Rebate on all new Toyota models when you finance or lease through Toyota Financial Services.
See Less -Expires: 08-03-2020

$500 - Military Rebate Calculate

See More +Expires: 08-03-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Testimonials

Manuel Jimenez
Manuel Jimenez
GOOGLE
7-11-2020
Full Star Full Star Full Star Full Star Full Star

"Service asked for, service received. Customer happy."

JIMAEKEL
DEALERRATER
7-10-2020
Full Star Full Star Full Star Full Star Full Star

Service asked for, service received. Keep up the good work. I will return for service in the future.. I found the facility clean and friendly.

Hassle free experience. Miriam and mike were great. Glad...

Aldavis88
CARS
7-10-2020
Full Star Full Star Full Star Full Star Full Star

Hassle free experience. Miriam and mike were great. Glad we chose Hackensack Toyota.we would definitely go back again. Thanks for a good pain free experience.

"Awesome Service Team!"

EPJCM
DEALERRATER
7-10-2020
Full Star Full Star Full Star Full Star Full Star

You all made getting service Safe & Easy. Loved the odor & contaminants treatment applied to my cars AC system!!! Glad I remembered to schedule a wash!

marisol alvarez
marisol alvarez
GOOGLE
7-9-2020
Full Star Full Star Full Star Full Star Empty Star

excellent service good deals

She was awesome very helpful. She made it incredibly easy...

James Buckley
CARS
7-8-2020
Full Star Full Star Full Star Full Star Full Star

She was awesome very helpful. She made it incredibly easy and the transaction as smooth as possible. Hopefully sending some referrals if I get any.

seamless

JPOATES
CARS
7-8-2020
Full Star Full Star Full Star Full Star Full Star

Check in was very easy. I was kept well informed. The checkout was seamless. All in all, this was a great automotive service experience, and similar to my past expriences.

The service was good. but there was no free caewash

CARS
7-8-2020
Full Star Full Star Full Star Full Star Empty Star

The people that work there were very nice anna meyers was very helpful..Part of the package for my 2019 toyota is free oilchange and free car wash for two years. but when I brought the car in for service I was told they were not washing cars but they didn't tell me why.

Awesome service! Advisor was great. Tech awesome as xxxx!...

PHILROSALLIS
CARS
7-8-2020
Full Star Full Star Full Star Full Star Full Star

Awesome service! Advisor was great. Tech awesome as xxxx! Greeter was super nice. 5/5 will definitely come back for my next service and more services to come.

"seamless"

JPOATES
DEALERRATER
7-8-2020
Full Star Full Star Full Star Full Star Full Star

Check in was very easy. I was kept well informed. The checkout was seamless. All in all, this was a great automotive service experience, and similar to my past expriences.

"The service was good. but there was no free caewash"

DEALERRATER
7-8-2020
Full Star Full Star Full Star Full Star Empty Star

The people that work there were very nice anna meyers was very helpful..Part of the package for my 2019 toyota is free oilchange and free car wash for two years. but when I brought the car in for service I was told they were not washing cars but they didn't tell me why.

"Awesome service! Advisor was great. Tech awesome as xxxx!..."

PHILROSALLIS
DEALERRATER
7-8-2020
Full Star Full Star Full Star Full Star Full Star

Awesome service! Advisor was great. Tech awesome as xxxx! Greeter was super nice. 5/5 will definitely come back for my next service and more services to come.

We recently drove 35 miles in a severe thunderstorm that...

robertcharrison56
CARS
7-7-2020
Full Star Full Star Full Star Full Star Full Star

We recently drove 35 miles in a severe thunderstorm that included hail to purchase a 4Runner. We walked in the door soggy and frazzled from our tension-filled drive. Upon entering the showroom, we were greeted by the very sweet and personable Melissa Louissaint and immediately felt at ease. She assured us we would be well taken care of and she delivered. Melissa tirelessly worked with us and never lost her sunny disposition on one the the summer's stormiest days. It was one of the most pleasant experiences I've had in my 40-plus years of car buying. Later that evening, I pulled in my driveway with my new 4-runner. THANK YOU MELISSA! Well done!

Excellent service by Melissa

malvarezrn
CARS
7-7-2020
Full Star Full Star Full Star Full Star Full Star

I must say Melissa was excellent. She was pleasant and was able to answer all of my questions. She was quick and gave me what I wanted. She told us to go home and get my car to trade in and when we got back everything was ready. I would recommend this dealership to anyone who is looking to buy a car.

I don't want to write a 25 word review. This is annoying....

kathyriccardelli
CARS
7-6-2020
Full Star Full Star Full Star Full Star Full Star

I don't want to write a 25 word review. This is annoying. Tell your programmer. Like your dealership. Not so much this review process.

"I don’t want to write a 25 word review. This is annoying...."

kathyriccardelli
DEALERRATER
7-6-2020
Full Star Full Star Full Star Full Star Full Star

I don’t want to write a 25 word review. This is annoying. Tell your programmer. Like your dealership. Not so much this review process.

T was fast to check in, and I got a call when done. That...

jberkowitz01
CARS
7-5-2020
Full Star Full Star Full Star Full Star Empty Star

T was fast to check in, and I got a call when done. That was good. It took an hour until car was looked at. I could have stayed home longer.

Quick and reliable service. Stephanie was very efficient...

EROSA600
CARS
7-5-2020
Full Star Full Star Full Star Full Star Full Star

Quick and reliable service. Stephanie was very efficient and pleasant to work with at the service area. She got back to me quickly when I left her a voicemail Thank you

"T was fast to check in, and I got a call when done. That..."

jberkowitz01
DEALERRATER
7-5-2020
Full Star Full Star Full Star Full Star Empty Star

T was fast to check in, and I got a call when done. That was good. It took an hour until car was looked at. I could have stayed home longer.

"Quick and reliable service. Stephanie was very efficient..."

EROSA600
DEALERRATER
7-5-2020
Full Star Full Star Full Star Full Star Full Star

Quick and reliable service. Stephanie was very efficient and pleasant to work with at the service area. She got back to me quickly when I left her a voicemail Thank you

"I was pleased with my service visit. The service..."

SONGRECO
DEALERRATER
7-4-2020
Full Star Full Star Full Star Full Star Empty Star

I was pleased with my service visit. The service representative was professional and knowledgeable. The waiting time was reasonable and I was kept informed. Thank you.

I was pleased with my service visit. The service...

SONGRECO
CARS
7-4-2020
Full Star Full Star Full Star Full Star Empty Star

I was pleased with my service visit. The service representative was professional and knowledgeable. The waiting time was reasonable and I was kept informed. Thank you.

Excellent Service

srodriguez0827
CARS
7-4-2020
Full Star Full Star Full Star Full Star Full Star

Ana was my salesperson and she is absolutely amazing. She works hard to give you exactly what you are looking for. Exceptional service and extremely happy with my new vehicle. I went in for a test drive and ended up leaving with the SUV of my dreams on the same day. Highly recommend.

Bought my daughter her first car here and had a great...

LUISAMATEPEREZ
CARS
7-4-2020
Full Star Full Star Full Star Full Star Full Star

Bought my daughter her first car here and had a great experience today trading in my ford explorer for a 2020 hybrid highlander. Ana Mayers was very helpful.

Stephanie W.
Stephanie W.
YELP
7-4-2020
Full Star Full Star Full Star Empty Star Empty Star

SALES REVIEW: My sales person was Miriam Shanken. Initially, I signed a contract & put a $2,000 deposit down on a beige Camry, but the next day, I questioned my decision thinking this midsize car was too big for me. I work in the Bronx & parking sucks. I must have looked at 3 other cars & the deposit was non-refundable so I was stuck. Miriam was very patient with me & while she might have been annoyed with the situation, she never showed it. So I took the plunge & bought my 2017 Certified Toyota Camry in white a month ago, which I LOVE. PROBLEM: The ad online for my car listed a $50 deductible but Miriam told me it would be $0. This is before I signed my contract. When i went back to pick up my car, I sat down with Steve Escobar (finance) who discussed the coverage with me stating I would pay $0. I received my warranty card in the mail: "$50 deductible, but $50 may be waived with a purchase of a VSA." I visited the dealership to pick up my plates & talked to a manager named Samuel who said the $50 was set by Toyota. I obviously know that, but that's not what Miriam told me. I flagged Miriam down outside & she said "no no you won't pay anything, I'll talk to Steve & then figure out to get something written up for you. I'm already clocked out so I can't do it right now. I'll reach out to you tomorrow." The next day, I text her & she tells me Samuel told her there is a deductible & that she & I already discussed that. Except, we didn't. Let's be logical here. I have NO problem paying it, after-all, the ad online DOES say $50! It's the PRINCIPLE here, don't lie. Own up to your mistakes. I spoke with the Certified Used Car Manager, Jay Kim at 11:47 am the next day, July 2nd who would investigate & call me back that day. NEVER GOT A CALL BACK. The next day I called & asked to be transferred to his line but the phone mysteriously cut off twice. I had to drive 20 miles to the dealership just to speak with someone in person. I spoke with Jay who told me he did not get a chance to even discuss the issue with his staff because he was helping a client until 8pm the previous day. So in other words, this issue would never have been resolved if I hadn't shown up. Guys are you paying attention? Jay, didn't say much except that he couldn't comment because he was not apart of the discussion. I asked to speak with Steve who explained I did not purchase the VSA & he never mentioned not paying the deductible. I began to ask more questions because I was genuinely confused here. His tone changed & he became aggressive. He never raised his voice but he kept repeating the same thing with his eyebrows flaring up & down & his head cocked to the side, repeating, "so what's the problem? What's the problem?," very condescending. A different temperament than our first conversation where he spoke about his wife wanting to visit the famous pizza shop in West Orange after moving to Jersey. Now everyone makes mistakes. It's possible I could have misunderstood Steve during our initial conversation at the signing. But trust me when I say, Miriam told me I would pay $0 deductible. Check out her text message where she says her boss informed her of the deductible "yesterday". But the car was purchased 1 month ago. I work in healthcare & sometimes I have to call my patients back to apologize for their negative experience & whether or not I agree with them is irrelevant. I would have been fine if someone had said, "Listen, I'm sorry. I misspoke. I thought it was waived in this case, but it's not & I'm sorry about the confusion..." Sometimes you have to pacify people to diffuse a situation. Customer service is seriously lacking at this establishment. There's no genuine concern for any issues that arise & they don't care about resolving them, no matter how small they are. There is no integrity, no compassion, no apologies & no accountability. I do not regret buying my car here though and I hope there are no problems down the line. FEES: Documentary Fee: $449, Mandatory Total Loss Protection (TLP) is $389, NJ Sales Tax & Registration/Title Fee. Non-refundable deposit. No exchange after purchase like other dealerships.

"I always use Toyota of Hackensack for service. They..."

EMSHACK
DEALERRATER
7-3-2020
Full Star Full Star Full Star Full Star Full Star

I always use Toyota of Hackensack for service. They have a excellent reputation and the price is right. Staff are very helpful. I hope to use their service for many years to come.

"Bought Five cars from dealer in the last 20 years and..."

TERRI.MCFARLANE
DEALERRATER
7-3-2020
Full Star Full Star Full Star Full Star Full Star

Bought Five cars from dealer in the last 20 years and their service keeps improving. They practice safe distancing and 😷 mask wearing. The employees are nice.

"Too many steps to see service rep (3 people)Should be..."

B-ISRALSKY
DEALERRATER
7-3-2020
Full Star Full Star Full Star Empty Star Empty Star

Too many steps to see service rep (3 people) Should be just 2 people. Did not wash my car, Other dealership I didn’t have to ask! Nobody asked me. Otherwise ok... I would recommend, But with knowing about the above items.

"Fast & Friendly"

RRITZER
DEALERRATER
7-3-2020
Full Star Full Star Full Star Full Star Full Star

Everyone from the person with whom I made the appointment through to the cashier could not be nicer! Big difference from other dealer I used to go to.

"Consistently a very positive experience"

PAZZ
DEALERRATER
7-3-2020
Full Star Full Star Full Star Full Star Full Star

My recent service on July 2 was once again a very positive and seamless experience, from start to finish, including much-appreciated virus precautions during my drop-off and pick-up. These consistent results will keep this dealership top-of-mind for me when it is time to trade to another vehicle. I will gladly recommend this dealership to friends and family.

"Service"

NENENG18
DEALERRATER
7-3-2020
Full Star Full Star Full Star Full Star Full Star

The waiting is good and not long. The guy in service is nice and told me everything is okay with my car, and done that I can get the car outside

"Very professional."

Toyota Lover!
DEALERRATER
7-2-2020
Full Star Full Star Full Star Full Star Empty Star

Great customer service and workmanship. Would have given it 5 stars but... you just need to make sure that all reps that handle the cars when we drive into the bay have on a face mask when they approach our car to begin the check in process.

"knowledgeable, courteous staff, service done on time."

PALD1
DEALERRATER
7-2-2020
Full Star Full Star Full Star Full Star Full Star

Good, reliable staff. Convenient location. Job well done every time. The technicians are knowledgeable and do a clean reliable job! Keep up the good work! I highly recommend Toyota of Haversack.

Raul Lebron Jr
Raul Lebron Jr
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Full Star

My salesman is Angel. Great service always. I've taken 4 four people and they've all purchased new cars. Tell him Raul sent you

knowledgeable, courteous staff, service done on time.

PALD1
CARS
7-2-2020
Full Star Full Star Full Star Full Star Full Star

Good, reliable staff. Convenient location. Job well done every time. The technicians are knowledgeable and do a clean reliable job! Keep up the good work! I highly recommend Toyota of Haversack.

Great Customer Service

KATRINAYSANCHEZ1
CARS
7-2-2020
Full Star Full Star Full Star Full Star Full Star

Best sales people are Nixon and Alex, above all my favorite Mr. Steve Escobar. Great customer service and has the competence to make you dream car possible whether you have credit or not. Love this place and the workers.

Elinor J.
YELP
7-1-2020
Full Star Full Star Full Star Full Star Full Star

My son and I went to Hackensack Toyota to lease a RAV4 Hybrid and sell my Jeep. My salesperson Miriam was so helpful. I love my RAV4 Hybrid! Thank you for your help Miriam

"Easy As Sunday Morning!!"

pachecor24
CARS
7-1-2020
Full Star Full Star Full Star Full Star Full Star

Ana was incredible to work with, she was knowledgable, patient and professional in every sense of the word. Toyota vehicles have proven to be reliable throughout the years and it seems so is their team!!

Robinson Abreu
Robinson Abreu
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star

excellent costumer service very powerful tool for this...

robinsonabreu
CARS
6-30-2020
Full Star Full Star Full Star Full Star Full Star

excellent costumer service very powerful tool for this type of work i that's you very much for you service if I hope tha all you employed aren't going through the same process as again I and grateful for the opportunity

Personnel are always helpful. This is the 5th vehicle I...

Hartez25
CARS
6-30-2020
Full Star Full Star Full Star Full Star Full Star

Personnel are always helpful. This is the 5th vehicle I have with them and so far I have never had any issues. Highly recommend this dealership. Please ask for Ana Mayers, she was a great help when purchasing my last vehicle.

Linda Campbell
Linda Campbell
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star
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