Meet Our Staff

Our staff here at Toyota of Hackensack is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Management Staff

Executive Director Frank Holtham
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Executive Director
Frank Holtham
GENERAL MANAGER Fred  Radulic
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GENERAL MANAGER
Fred Radulic
GENERAL SALES MANAGER MARIO  PUENTES
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201-212-6920
GENERAL SALES MANAGER
MARIO PUENTES
FINANCE DIRECTOR Steve  Escobar
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201-212-6760
FINANCE DIRECTOR
Steve Escobar
USED SALES MANAGER SAM  MUSARRA
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201-494-2709
USED SALES MANAGER
SAM MUSARRA
SALES MANAGER TONY  MUNOZ
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201-212-6921
SALES MANAGER
TONY MUNOZ
SALES MANAGER MICHAEL  PARK
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Phone 201-212-6923
SECOND LANGUAGE: KOREAN
SALES MANAGER
MICHAEL PARK
INTERNET DIRECTOR JAY  RIM
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Phone 201-212-6925
SECOND LANGUAGE: KOREAN
INTERNET DIRECTOR
JAY RIM

Meet Our Sales Staff

SALES CONSULTANT ANA  MAYERS
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Phone 201-494-2688
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
ANA MAYERS
SALES CONSULTANT BILL  COLL
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201-494-2694
SALES CONSULTANT
BILL COLL
SALES CONSULTANT  RAMON  GARCIA
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Phone 201-488-7777
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
RAMON GARCIA
INVENTORY MANAGER ARMANDO  MORELL
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Phone 201-212-6918
SECOND LANGUAGE: SPANISH
INVENTORY MANAGER
ARMANDO MORELL
SALES CONSULTANT MELISSA  LOUISSAINT
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Phone 201-494-2686
SECOND LANGUAGE: CREOLE
SALES CONSULTANT
MELISSA LOUISSAINT
SALES CONSULTANT JONATHAN  MUNOZ
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Phone 201-212-6924
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
JONATHAN MUNOZ
MARIA  SESTA
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201-494-2690
MARIA SESTA

Meet Our Finance Staff

FINANCE DIRECTOR Steve  Escobar
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201-212-6760
FINANCE DIRECTOR
Steve Escobar
Finance Manager STEVE ROSENBERG
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Phone 201-212-6761
SECOND LANGUAGES: LUXEMBOURGISH, UKRAINIAN, YIDDISH AND MALAYALAM
Finance Manager
STEVE ROSENBERG

Meet Our Service & Parts Staff

SHOP MANAGER LOUIS  DRAGONETTI
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201 494 2715
SHOP MANAGER
LOUIS DRAGONETTI
SERVICE MANAGER CEDRIC  HOPSON
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201 494 2720
SERVICE MANAGER
CEDRIC HOPSON
SERVICE WRITER JOE  HUNCKEN
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201-494-2727
SERVICE WRITER
JOE HUNCKEN
SERVICE WRITER SUSANA  CHIABO
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SECOND LANGUAGE: SPANISH
SERVICE WRITER
SUSANA CHIABO
SERVICE WRITER OLGA  GRANDA
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SECOND LANGUAGE: SPANISH
SERVICE WRITER
OLGA GRANDA
SHOP FOREMAN BRAD  CUBBY
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201 494 2140
SHOP FOREMAN
BRAD CUBBY
PARTS MANAGER SEAN  FISCHER
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201-494-2731
PARTS MANAGER
SEAN FISCHER
PARTS COUNTER TIM  VOORHEES
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201-494-2732
PARTS COUNTER
TIM VOORHEES
PARTS COUNTER TOMMY  LEE
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Phone 201-494-2736
SECOND LANGUAGE: KOREAN
PARTS COUNTER
TOMMY LEE
WHOLESALE KEN  SMITH
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201-494-2723
WHOLESALE
KEN SMITH
PARTS BARRY  MILLER
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201-494-2856
PARTS
BARRY MILLER
WARRANTY ADMINISTRATOR ANDRELIO  DO VALLE
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201-494-2700 [email protected]
WARRANTY ADMINISTRATOR
ANDRELIO DO VALLE
SERVICE | RECEPTIONIST  JOHANNA  URGILES
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Phone 201 494 2716
SECOND LANGUAGE: SPANISH
SERVICE | RECEPTIONIST
JOHANNA URGILES
INTERNAL CORDINATOR  MARJORIE  AVILA
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Phone 201 494 2726
SECOND LANGUAGE: SPANISH
INTERNAL CORDINATOR
MARJORIE AVILA
BDC  NADIA  CRUZ
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Phone 201-494-2749
SECOND LANGUAGE: SPANISH
BDC
NADIA CRUZ
BDC MIAH  FELICIANO
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Phone 201-494-2717
SECOND LANGUAGE: SPANISH
BDC
MIAH FELICIANO
CHRISTINA  ESPANA
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201-494-2734
CHRISTINA ESPANA
VALET BRAD  BALUYUT
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VALET
BRAD BALUYUT
VALET  LUIS  MAYA
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SECOND LANGUAGE: SPANISH
VALET
LUIS MAYA

Our Location

Toyota of Hackensack
278 River Street
Hackensack, NJ 07601

Sales: 201-546-5593
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Sales Hours

Monday9:00 am - 9:00 pm
Tuesday9:00 am - 9:00 pm
Wednesday9:00 am - 9:00 pm
Thursday9:00 am - 9:00 pm
Friday9:00 am - 9:00 pm
Saturday9:00 am - 6:00 pm
SundayClosed

Service Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday6:00 am - 6:00 pm
Saturday7:00 am - 4:00 pm
Sunday7:00 am - 12:00 pm

Parts Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday6:00 am - 6:00 pm
Saturday7:00 am - 4:00 pm
SundayClosed
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I came here to purchase my new 2020 Toyota Camry XSE. They were very helpful and knowledgeable. Definitely will recommend my sales associate Joe.

- T'angelo Magee, GOOGLE

Miriam made my car-buying experience easy and pleasant. She is knowledgeable, friendly, and accommodating. I would highly recommend her. I'm a second-time customer of Toyota of Hackensack (bought a certified/preowned Sienna last time, and it's been great); I've been pleased with the service I...

- nancy.adriance, CARS

Toyota of Hackensack is our local dealer (only a few minutes from our house) and we have yet to be disappointed. We use the service department and decided to visit when we were ready for a new car. Miriam was straight forward and easy to work with. She wasn't pushy & offered us a fair price. We are...

- TimAdriance, CARS

(Translated by Google) The very nice friendly saleswoman Diana Carella attended us very well (Original) La vendedora Diana Carella muy amable simpática nos atendió muy bien

- Gustavo Barberis, GOOGLE

I Have chack many differents dealership and this is the best on prices,service , attention

- Mauricio Palacio Interior Designer, GOOGLE

Got the car I wanted. good price on trade and new car. mariam was helpful. new Rav4 has a lot of options and im very happy.

- Csolorzano, CARS

Do yourself a favor— come to see Miriam FIRST. After days of visiting other Toyota dealerships and having less than perfect experiences.. we ended up at Toyota of Hackensack & were greeted by Miriam; everything went quick, simple, and easy from there. My husband and I have bought many cars, but...

- charliee roc, GOOGLE

Do yourself a favor- come to see Miriam FIRST. After days of visiting other Toyota dealerships and having less than perfect experiences.. we ended up at Toyota of Hackensack & were greeted by Miriam; everything went quick, simple, and easy from there. My husband and I have bought many cars, but...

- KS.Roche, CARS

Great dealership. Came for a special, rare used BMW. the process was smooth and easy. Miriam explained the process & made sure the car was prepped and ready. Service even went out of there way to check something out for me before I left. Would return to Hackensack and Miriam for another purchase.

- jimmulcahy98, CARS

Ana Mayers- she is an excellent salesperson. This is the 12th car I have leased or bought in 40 years and I worked for 40 years as a Sales Manager in another field. She thoroughly reviewed my information prior to meeting me. Explained the reduced rates, full details on the new car.... very...

- jordanmmassa, CARS

great service from helpful sales people, not aggressive and knowledgeable. not the first place I visited, but definitely the only one I needed to

- E Pico, GOOGLE

Good customer service!!!!🙂

- delmy hernandez, GOOGLE

Ana was very helpful, informative and very knowledgeable , she provided all the information I needed and was very pleasant to work with. I will definitely be recommending her to friends and family...

- runettemurdock, CARS

I bought a SUV 3 weeks ago my sales lady Ana Mayers was awesome she is very polite and very patient .. I really recommend her ..

- Angelcolon67, CARS

Miriam Shanken is a very positive friendly sales person who was very attentive towards all my questions and concerns, very skilled and passionate about her work

- JHERN1121, CARS

While the people were friendly and accessible, the attention to detail was lacking and I had ot find out a lot of things on my own and then ask about them.

- Anonymous, CARS

After much intensive car research for our next family minivan we found Hackensack Toyota to be the most welcoming. Almost immediately after meeting Miriam Shanken, our sales associate, we knew we were in the right hands and where we needed to be to buy our next car. She was the most friendly,...

- Russell Petersen, GOOGLE

After much intensive car research for our next family minivan we found Hackensack Toyota to be the most welcoming. Almost immediately after meeting Miriam Shanken, our sales associate, we knew we were in the right hands and where we needed to be to buy our next car. She was the most friendly,...

- ROBERTA_L_P, CARS

Although I did not end up purchasing a car here (purchased another brand), I will most definitely go to this dealer for a future purchase. No pressure, friendly staff, willing to negotiate on price. Next car will come from hackensack toyota.

- Lidia Alcorta, GOOGLE

Ana Mayer's is amazingly nice! So sweet! She has helped several times and has been absolutely wonderful. I love her honesty and matter-of-factness. Always impressed with her professionalism.

- Jper2477, CARS

Ana was beyond wonderful. Such an efficient and nice salesperson. I have had the pleasure of working with her previously and she has been especially informative of what worked for us.

- Aper0301, CARS

After many, many years of owning our minivan, it was time for a new car. We considered other vehicles but ultimately decided another minivan was what we needed. We arrived at Toyota if Hackensack and a manager set us up with Miriam, a sales associate. Miriam showed us new and used Siennas. After a...

- RLP, CARS

Thanks so much to Miriam and Steve for the personal and helpful service you provided. This is my second purchase from Toyota of Hackensack, but certainly not my last.

- hcerrati516, CARS

We go to dealer to get options for our Sienna lease. Miriam showed us different options and what's best for us. We end up buying our own car. Easy process. Thanks.

- sarah8329, CARS

good people

- 안호진, GOOGLE

Miriam was the only person that reached out to me when my lease was almost ready to expire. She was friendly and courteous and made the entire process go very smoothly. Miriam was also easy to talk to and negotiate with. And most important she was very knowledgeable about the vehicle and other...

- PCICCHELLA, CARS

Miriam was extremely helpful in finding the SUV that was right for us. Negotiations at the end were also done professionally, without any underhanded price changes or forceful sales tactics. She was wonderful and we would definitely buy a vehicle from her again. Note that even if you pay cash...

- Lupita S-O'Brien, GOOGLE

Miriam was extremely helpful in finding the SUV that was right for us. Negotiations at the end were also done professionally, without any underhanded price changes or forceful sales tactics. She was wonderful and we would definitely buy a vehicle from her again. Note that even if you pay cash...

- Lupita O., YELP

Miriam was extremely helpful in finding the SUV that was right for us. Negotiations at the end were also done professionally, without any underhanded price changes or forceful sales tactics. She was wonderful and we would definitely buy a vehicle from her again.

- Lupita, CARS

Miriam was very helpful. Got me pricing I could afford in the car I wanted. She helped me get new insurance for my car too, I saved over $100 a month!

- senoritamariaaa, CARS
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