Meet Our Staff

Our staff here at Toyota of Hackensack is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Management Staff

Executive Director Frank Holtham
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Executive Director
Frank Holtham
GENERAL MANAGER Fred  Radulic
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GENERAL MANAGER
Fred Radulic
GENERAL SALES MANAGER MARIO  PUENTES
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201-212-6920
GENERAL SALES MANAGER
MARIO PUENTES
FINANCE DIRECTOR Steve  Escobar
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201-212-6760
FINANCE DIRECTOR
Steve Escobar
USED SALES MANAGER SAM  MUSARRA
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201-494-2709
USED SALES MANAGER
SAM MUSARRA
SALES MANAGER TONY  MUNOZ
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201-212-6921
SALES MANAGER
TONY MUNOZ
SALES MANAGER MICHAEL  PARK
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Phone 201-212-6923
SECOND LANGUAGE: KOREAN
SALES MANAGER
MICHAEL PARK
INTERNET DIRECTOR JAY  RIM
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Phone 201-212-6925
SECOND LANGUAGE: KOREAN
INTERNET DIRECTOR
JAY RIM

Meet Our Sales Staff

SALES CONSULTANT ANA  MAYERS
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Phone 201-494-2688
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
ANA MAYERS
SALES CONSULTANT BILL  COLL
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201-494-2694
SALES CONSULTANT
BILL COLL
SALES CONSULTANT  RAMON  GARCIA
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Phone 201-488-7777
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
RAMON GARCIA
INVENTORY MANAGER ARMANDO  MORELL
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Phone 201-212-6918
SECOND LANGUAGE: SPANISH
INVENTORY MANAGER
ARMANDO MORELL
SALES CONSULTANT MELISSA  LOUISSAINT
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Phone 201-494-2686
SECOND LANGUAGE: CREOLE
SALES CONSULTANT
MELISSA LOUISSAINT
SALES CONSULTANT JONATHAN  MUNOZ
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Phone 201-212-6924
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
JONATHAN MUNOZ
MARIA  SESTA
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201-494-2690
MARIA SESTA

Meet Our Finance Staff

FINANCE DIRECTOR Steve  Escobar
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201-212-6760
FINANCE DIRECTOR
Steve Escobar
Finance Manager STEVE ROSENBERG
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Phone 201-212-6761
SECOND LANGUAGES: LUXEMBOURGISH, UKRAINIAN, YIDDISH AND MALAYALAM
Finance Manager
STEVE ROSENBERG

Meet Our Service & Parts Staff

SHOP MANAGER LOUIS  DRAGONETTI
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201 494 2715
SHOP MANAGER
LOUIS DRAGONETTI
SERVICE MANAGER CEDRIC  HOPSON
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201 494 2720
SERVICE MANAGER
CEDRIC HOPSON
SERVICE WRITER JOE  HUNCKEN
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201-494-2727
SERVICE WRITER
JOE HUNCKEN
SERVICE WRITER SUSANA  CHIABO
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SECOND LANGUAGE: SPANISH
SERVICE WRITER
SUSANA CHIABO
SHOP FOREMAN BRAD  CUBBY
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201 494 2140
SHOP FOREMAN
BRAD CUBBY
PARTS MANAGER SEAN  FISCHER
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201-494-2731
PARTS MANAGER
SEAN FISCHER
PARTS COUNTER TOMMY  LEE
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Phone 201-494-2736
SECOND LANGUAGE: KOREAN
PARTS COUNTER
TOMMY LEE
WHOLESALE KEN  SMITH
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201-494-2723
WHOLESALE
KEN SMITH
PARTS BARRY  MILLER
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201-494-2856
PARTS
BARRY MILLER
WARRANTY ADMINISTRATOR ANDRELIO  DO VALLE
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201-494-2700 [email protected]
WARRANTY ADMINISTRATOR
ANDRELIO DO VALLE
SERVICE | RECEPTIONIST  JOHANNA  URGILES
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Phone 201 494 2716
SECOND LANGUAGE: SPANISH
SERVICE | RECEPTIONIST
JOHANNA URGILES
INTERNAL CORDINATOR  MARJORIE  AVILA
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Phone 201 494 2726
SECOND LANGUAGE: SPANISH
INTERNAL CORDINATOR
MARJORIE AVILA
BDC MIAH  FELICIANO
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Phone 201-494-2717
SECOND LANGUAGE: SPANISH
BDC
MIAH FELICIANO
VALET BRAD  BALUYUT
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VALET
BRAD BALUYUT
VALET  LUIS  MAYA
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SECOND LANGUAGE: SPANISH
VALET
LUIS MAYA

Our Location

Toyota of Hackensack
278 River Street
Hackensack, NJ 07601

Sales: 201-546-5593
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Parts Hours

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Joe H and the team did an exceptional job servicing my 2019 4Runner (especially under the current circumstances). They kept me updated on the status and completed the job timely. Nice job!

- DiNAP56, DEALERRATER

Very satisfied with the services provided by Tyrone Muñoz. Very helpful and convenient to my needs. I would highly recommend him and the whole staff at this location.

- TOPNOTCHCLAUDE, DEALERRATER

It was great. Waiting time is not too long. My car is good to go in an hour. I will get back for my next service.

- GONZALES.JOSEPH, CARS

It was great. Waiting time is not too long. My car is good to go in an hour. I will get back for my next service.

- GONZALES.JOSEPH, DEALERRATER

we love toyota of hackensack- this is our 4th vehicle from them- sales/service is always pleasant and easy- we will continue to shop there -----------------------------------------

- MamaB, DEALERRATER

we love toyota of hackensack- this is our 4th vehicle from them- sales/service is always pleasant and easy- we will continue to shop there -----------------------------------------

- MamaB, CARS

Toyota of Hackensack has always provided excellent Customer service! 4 vehicles serviced there and never an issue! They have great structure and great employees! Definitely worth the time and I wouldn’t take my Toyota anywhere else.

- SLIMER415, DEALERRATER

Toyota of Hackensack has always provided excellent Customer service! 4 vehicles serviced there and never an issue! They have great structure and great employees! Definitely worth the time and I wouldn't take my Toyota anywhere else.

- SLIMER415, CARS

It was a great service experience. The staff was helpful, courteous, fast, and professional. I have been getting my vehicle serviced here for years and will continue to do so.

- DMATASSA102, DEALERRATER

It was a great service experience. The staff was helpful, courteous, fast, and professional. I have been getting my vehicle serviced here for years and will continue to do so.

- DMATASSA102, CARS

Joe and his colleagues were all excellent in providing service to my Corolla. Consistently, outstanding in providing customer service. Highly recommended To my friends a colleagues

- Dean, CARS

Joe and his colleagues were all excellent in providing service to my Corolla. Consistently, outstanding in providing customer service. Highly recommended To my friends a colleagues

- Dean, DEALERRATER

Fast and polite Drew was on point. Brought in 3 cars in a week ankle were done well. Customer seems to come first. Well done.

- JOSHBINN1967, CARS

Fast and polite Drew was on point. Brought in 3 cars in a week ankle were done well. Customer seems to come first. Well done.

- JOSHBINN1967, DEALERRATER

Great service as always and quick turn in and out. Great discount technician did a great job even though the little personnel but you are a great group as always

- BOBOMIS69, CARS

Great service as always and quick turn in and out. Great discount technician did a great job even though the little personnel but you are a great group as always

- BOBOMIS69, DEALERRATER

I was told that the work would require approximately four hours to complete, and that was very accurate. The associate that I worked with was very informative, and took me through every step of the process in explaining the problem and the solution.

- DEPOALO575, DEALERRATER

I was told that the work would require approximately four hours to complete, and that was very accurate. The associate that I worked with was very informative, and took me through every step of the process in explaining the problem and the solution.

- DEPOALO575, CARS

Service at Toyota of Hackensack is always professional, prompt and reliable. Technicians always diagnose the issue right and do good work. Be sure to never change. Keep up the good work. Thanks for being there. See you next time.

- IAUDITOR, CARS

Amazing experience. Miriam spoke to me over the phone and arranged everything. Once at the store Paul helped me pick out my car and gave me an amazing deal. Excellent service.

- jelena parsons, CARS

Good service friendly people .Perfect coupon for extra savings. Email me to remain me my schedule. Comfort waiting room clean area. Great time .fresh coffee 👍

- COREASROBERTO09, CARS

Great service yesterday. Very friendly and with covid19 the guy was going around cleaning everything when someone e left or got up he cleaned the chair

- DSDI123, CARS

Service at Toyota of Hackensack is always professional, prompt and reliable. Technicians always diagnose the issue right and do good work. Be sure to never change. Keep up the good work. Thanks for being there. See you next time.

- IAUDITOR, DEALERRATER

Good service friendly people .Perfect coupon for extra savings. Email me to remain me my schedule. Comfort waiting room clean area. Great time .fresh coffee 👍

- COREASROBERTO09, DEALERRATER

Great service yesterday. Very friendly and with covid19 the guy was going around cleaning everything when someone e left or got up he cleaned the chair

- DSDI123, DEALERRATER

I am always pleased with the customer service people I come in contact, always courteous and friendly. I've never have not been met with a smile and knowledgeable representative.

- SHWILSON853, CARS

I am always pleased with the customer service people I come in contact, always courteous and friendly. I've never have not been met with a smile and knowledgeable representative.

- SHWILSON853, DEALERRATER

The services at Toyota of Hackensack as always was a pleasant one. The Service Advisor Mr.Wise was very patient and welcoming to every needs.

- SHAWNC760, CARS

The services at Toyota of Hackensack as always was a pleasant one. The Service Advisor Mr.Wise was very patient and welcoming to every needs.

- SHAWNC760, DEALERRATER

Everyone was pleasant and helpful! And the wait wasn't long. Enjoyed the hot chocolate and looking at the new models in the showroom. Minor complaint is that I waited to retrieve my car outside but no one drove it over. I had to go back inside to ask the staff and they immediately got my car for...

- Chester Lee, GOOGLE

We came down to Hackensack from upstate NY although there are tons of Toyota dealers in the Hudson Valley expecting a great deal. Excellent experience

- MTNJAM114, CARS

Had a good experience purchasing my first car. Hackensack was my first stop and Miriam showed me a few cars and took me on a test drive. After two days shopping around, I decided to return to Hackensack because they had the biggest selection of Pre Owned Camrys and Miriam was easy to deal with....

- Paul Chung, CARS

I am very happy with the experience I had at Toyota of Hackensack. My salesperson, Miriam was excellent. Not only does she have a friendly, bubbly personality, but she is knowledgeable, efficient and extremely responsive. Every question I had was quickly answered. I would recommend this dealership!

- kate, CARS

Multipoint Inspection,Tires - Rotate,Lube, Oil And Filter Change - 6 Cylinder (Synthetic),Floor Mat Inspection for my newly purchased used Lexus CT200h. I was driving home to Atlanta and wanted to ensure that all was well. They got me in quickly and made me feel confident to make an 800 mile trip....

- MONICAHUNTER0, DEALERRATER

Multipoint Inspection,Tires - Rotate,Lube, Oil And Filter Change - 6 Cylinder (Synthetic),Floor Mat Inspection for my newly purchased used Lexus CT200h. I was driving home to Atlanta and wanted to ensure that all was well. They got me in quickly and made me feel confident to make an 800 mile trip....

- MONICAHUNTER0, CARS

Hello Mr. Jose Alavardo and Michael the finance mgr was exceptional, they explained everything, they were so patience and knowledgeable. Love the service and the attention I received, Dealership show room was clean and tidy too. Toyota, Thank you

- mirlande_chry, CARS

I am very happy with the standard of Service of Toyota of Hackensack.....They take great pains and thoroughly examine the car to bring out the best in the car's performance......

- PREMLATA52, CARS

I am very happy with the standard of Service of Toyota of Hackensack.....They take great pains and thoroughly examine the car to bring out the best in the car's performance......

- PREMLATA52, DEALERRATER

This service Dept runs smooth and efficient, feels modern and clean, and the staff are polite and patient. I live closer to a different dealer but the trip is worth it.

- Wes Van Heest, GOOGLE

Ana Mayers gave me superior five star service for my first time experience in leasing a car. Thank you so much for everything. You are amazing.

- Dani, CARS

Good service overall. Disappointed in the car wash; door windows filled with water stains. I have to now clean the windows again. Not very happy.

- ELEMENTOFEARTH2, CARS

Good service overall. Disappointed in the car wash; door windows filled with water stains. I have to now clean the windows again. Not very happy.

- ELEMENTOFEARTH2, DEALERRATER

Excellent dealer, the best I've been to yet! I come from a big family. We own BMWs and Toyotas only. I've purchased several cars from that dealer and so have my siblings. They'll do anything to keep your business! When negotiating call their bluff! If you're not satisfied with the price, haggle...

- Harold Caraballo, GOOGLE

This is my second Camry I purchased from your dealership. Never had a problem with my first Camry. I purchased a 2020 in late October which has 1000 miles on it at the present time. On Saturday when I went out to start my car, the battery was dead Had it jumped and brought it in for service. I...

- Janice, CARS

This is my second Camry I purchased from your dealership. Never had a problem with my first Camry. I purchased a 2020 in late October which has 1000 miles on it at the present time. On Saturday when I went out to start my car, the battery was dead Had it jumped and brought it in for service. I...

- Janice, DEALERRATER
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