Meet Our Staff

Our staff here at Toyota of Hackensack is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Management Staff

Executive Director Frank Holtham
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Executive Director
Frank Holtham
GENERAL MANAGER Fred  Radulic
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GENERAL MANAGER
Fred Radulic
GENERAL SALES MANAGER MARIO  PUENTES
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201-212-6920
GENERAL SALES MANAGER
MARIO PUENTES
FINANCE DIRECTOR Steve  Escobar
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201-212-6760
FINANCE DIRECTOR
Steve Escobar
PARTS & SERVICE DIRECTOR NICK  LATINO
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201-494-2714
PARTS & SERVICE DIRECTOR
NICK LATINO
USED SALES MANAGER SAM  MUSARRA
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201-494-2709
USED SALES MANAGER
SAM MUSARRA
SALES MANAGER TONY  MUNOZ
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201-212-6921
SALES MANAGER
TONY MUNOZ
SALES MANAGER MICHAEL  PARK
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Phone 201-212-6923
SECOND LANGUAGE: KOREAN
SALES MANAGER
MICHAEL PARK
INTERNET DIRECTOR JAY  RIM
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Phone 201-212-6925
SECOND LANGUAGE: KOREAN
INTERNET DIRECTOR
JAY RIM

Meet Our Sales Staff

SALES CONSULTANT ANA  MAYERS
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Phone 201-494-2688
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
ANA MAYERS
INVENTORY MANAGER ARMANDO  MORELL
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Phone 201-212-6918
SECOND LANGUAGE: SPANISH
INVENTORY MANAGER
ARMANDO MORELL
SALES CONSULTANT ROBERTO  BRITO
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Phone 201-494-2701
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
ROBERTO BRITO
SALES CONSULTANT BILL  COLL
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201-494-2694
SALES CONSULTANT
BILL COLL
SALES CONSULTANT  RAMON  GARCIA
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Phone 201-488-7777
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
RAMON GARCIA
SALES CONSULTANT MELISSA  LOUISSAINT
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Phone 201-494-2686
SECOND LANGUAGE: CREOLE
SALES CONSULTANT
MELISSA LOUISSAINT
SALES CONSULTANT JONATHAN  MUNOZ
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Phone 201-212-6924
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
JONATHAN MUNOZ
MARIA  SESTA
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201-494-2690
MARIA SESTA

Meet Our Finance Staff

FINANCE DIRECTOR Steve  Escobar
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201-212-6760
FINANCE DIRECTOR
Steve Escobar
Finance Manager STEVE ROSENBERG
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Phone 201-212-6761
SECOND LANGUAGES: LUXEMBOURGISH, UKRAINIAN AND MALAYALAM
Finance Manager
STEVE ROSENBERG

Meet Our Service & Parts Staff

SHOP MANAGER LOUIS  DRAGONETTI
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201 494 2715
SHOP MANAGER
LOUIS DRAGONETTI
SERVICE MANAGER CEDRIC  HOPSON
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201 494 2720
SERVICE MANAGER
CEDRIC HOPSON
SERVICE MANAGER JOSEPH  LATINO
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201 494 2724
SERVICE MANAGER
JOSEPH LATINO
SERVICE WRITER JOE  HUNCKEN
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201-494-2727
SERVICE WRITER
JOE HUNCKEN
SERVICE WRITER SUSANA  CHIABO
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SECOND LANGUAGE: SPANISH
SERVICE WRITER
SUSANA CHIABO
SERVICE WRITER OLGA  GRANDA
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SECOND LANGUAGE: SPANISH
SERVICE WRITER
OLGA GRANDA
SHOP FOREMAN BRAD  CUBBY
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201 494 2140
SHOP FOREMAN
BRAD CUBBY
PARTS MANAGER SEAN  FISCHER
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201-494-2731
PARTS MANAGER
SEAN FISCHER
PARTS COUNTER TIM  VOORHEES
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201-494-2732
PARTS COUNTER
TIM VOORHEES
PARTS COUNTER TOMMY  LEE
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Phone 201-494-2736
SECOND LANGUAGE: KOREAN
PARTS COUNTER
TOMMY LEE
WHOLESALE KEN  SMITH
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201-494-2723
WHOLESALE
KEN SMITH
PARTS BARRY  MILLER
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201-494-2856
PARTS
BARRY MILLER
WARRANTY ADMINISTRATOR ANDRELIO  DO VALLE
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201-494-2700 [email protected]
WARRANTY ADMINISTRATOR
ANDRELIO DO VALLE
SERVICE | RECEPTIONIST  JOHANNA  URGILES
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Phone 201 494 2716
SECOND LANGUAGE: SPANISH
SERVICE | RECEPTIONIST
JOHANNA URGILES
INTERNAL CORDINATOR  MARJORIE  AVILA
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Phone 201 494 2726
SECOND LANGUAGE: SPANISH
INTERNAL CORDINATOR
MARJORIE AVILA
BDC  NADIA  CRUZ
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Phone 201-494-2749
SECOND LANGUAGE: SPANISH
BDC
NADIA CRUZ
BDC MIAH  FELICIANO
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Phone 201-494-2717
SECOND LANGUAGE: SPANISH
BDC
MIAH FELICIANO
CHRISTINA  ESPANA
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201-494-2734
CHRISTINA ESPANA
VALET BRAD  BALUYUT
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VALET
BRAD BALUYUT
VALET  LUIS  MAYA
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SECOND LANGUAGE: SPANISH
VALET
LUIS MAYA

Our Location

Toyota of Hackensack
278 River Street
Hackensack, NJ 07601

Sales: 201-546-5593
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Sales Hours

Monday9:00 am - 9:00 pm
Tuesday9:00 am - 9:00 pm
Wednesday9:00 am - 9:00 pm
Thursday9:00 am - 9:00 pm
Friday9:00 am - 9:00 pm
Saturday9:00 am - 6:00 pm
SundayClosed

Service Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday6:00 am - 6:00 pm
Saturday7:00 am - 4:00 pm
Sunday7:00 am - 12:00 pm

Parts Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday6:00 am - 6:00 pm
Saturday7:00 am - 4:00 pm
Sunday7:00 am - 12:00 pm
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Walking into Toyota of Hackensack and meeting Miriam Shanken was by far and away the best thing that could have happened to us during our car buying experience. Miriam exercised an incredible amount of patience and care throughout the entire process. We looked at a number of vehicles, and Miriam...

- Mike C, CARS

Excellent service and courtesy.

- Harold Leavitt, GOOGLE

Financed a 2017 Camry SE! I frkn love it! To the sales team all the way up to finance and upper mgmt, thank you so much for taking care of me and my family needs.!

- mreyez08, CARS

Excellent experience today at Toyota of Hackensack. Highly Recommend this dealership! Ann Mayer's was terrific answering all my questions about a new RAV4 to lease. I sold them my 2012 RAV4 limited and then leased another RAV4. I was extremely pleased with the customer service I received from Ann...

- Coacharonson1, CARS

great service advisors and valet.

- Annjo Amante, GOOGLE

It was great very friendly

- Roger Brunswick, GOOGLE

After deciding that we wanted a Toyota Rav, the next step was picking a dealer. We decided on Hackensack Toyota because Miriam Shanken was a pleasure to work with. Process was smooth through out despite our very specific requirements and multiple options needed in the SUV. Miriam nailed it, got...

- jconeill52, CARS

Miriam was excellent from start to finish. She was pleasant, courteous & answered all my questions. She also encouraged me to contact her with any additional questions as I use and drive the car.

- almslp, CARS

I’ve had an amazing experience leasing a car! Miriam was especially helpful and on point, she made sure everything was running smoothly and she led us throughout the whole experience of leasing car! Highly recommend, very thankful for the time you’ve spent with us !

- Polina Yamkovaya, GOOGLE

Ana Mayers was awesome. Very knowledgeable about the vehicles. Great customer service. I Will recommend Toyota of Hackensack to my friends and relatives great experience

- JoseBenny, CARS

Toyota of Hackensack NJ treated me like I was family. Very friendly and felt right at home. My salesman Bob went above and beyond to help me with my 2020 Toyota Supra Purchase. I praise this dealership.

- Smooth is Fast!, GOOGLE

(Translated by Google) Excellent service (Original) Excelente servicio

- Adrian Ramirez, GOOGLE

Miriam was very professional and friendly. She was attentive to our needs and made things happen fast. It took 3 hours from beginning to when I pulled away in my beautiful new vehicle. She was extremely helpful and efficient. Love the car!!! Thanks

- kgabowsky, CARS

Just finished picking up my 2017 CPO Toyota Camry on Wednesday 9/25/19. The experience at Toyota of Hackensack was fantastic from start to finish. Huge shout out to my salesman, Angel Alvarez who showed me the various CPO Camry's available. Took my wife and me for a test drive and was super...

- Frank Charbonier, GOOGLE

Professional staff and kind. Job done on time.

- Marina Draghicevic, GOOGLE

Professional, courteous, not pushy, and I got a fair price. I would definitely recommend this dealership.

- John, CARGURUS

Melissa Louissaint at Toyota of Hackensack was extremely helpful and also responded to my texts in a prompt and accurate fashion. She made my car-buying experience go smoothly. She was also very considerate when I needed to return a rental car to the Hertz down the road from the Toyota dealership...

- deesnyder, CARS

Miriam was great. Worked through obstacles and got things done. Thank you! Stayed with me through the whole process and even followed up after the deal was done.

- rjworthington75, CARS

I haven't bought a car in 12 years (my previous Toyota lasted 220,000 miles!) , so I was nervous. Miriam was very relaxed and friendly and made me feel comfortable. Even though I was buying a used car, she spent time with me as if I was buying new. She made great suggestions and offered multiple...

- nancy p, CARS

Miriam is the best! She made the purchase of my new Tacoma so easy! I would highly recommend going to her for any of your vehicle purchases. Thank you!!!

- wojtowicz470, CARS

They are very friendly and helpful 👍

- FatmaGUL madenci, GOOGLE

Paul is a straight up dude, enjoyed my experience and walked away not feeling like I was taken advantage of. I will never go anywhere else for a car.

- Kern Marshall, DEALERRATER

Paul is a straight up dude, enjoyed my experience and walked away not feeling like I was taken advantage of. I will never go anywhere else for a car.

- Kern Marshall, CARS

Excellent service

- Israel Arana, GOOGLE

I would like to thanks to Bob Helsticki seles consultant for a great and quick service. I was In and out in a total of 3 hours I hope we can keep on making more business in the near future

- Roberto Roman, GOOGLE

I brought a 2017 RAV4 SE with Angel Alvarez, he is a excellent sales which help me through the whole process. He really did an excellent job, if I have friend that need to buy a car I will definitely recommend him.

- John Cheung, GOOGLE

KIND, QUICK, SERIOUS, TIMELY, PROMPT TO SERVE. I LIKED THE WAY MIRIAM ATTEND MY REQUESTS ABOUT THE VEHICLE AND THE PROMPT RESPONSES. SHE ADDRESSED THE PROCESS IN SUCH A WAY THAT I FEEL VERY COMFORTABLE.

- doncapeto, CARS

She’s doing the best Ana is great

- Guru9G68C, CARGURUS

(Translated by Google) Excellent thanks (Original) Excelente gracias

- A Google User, GOOGLE

Decent dealership. A bit crowded when I visited. Salesman was friendly.

- A Google User, GOOGLE

Angel at Toyota of Hackensack worked with us to get us a lease on a 2019 Toyota Highlander. He was very thorough in explaining things, from the deal itself to the ins and outs of the vehicle. He gave us his full attention and was helpful during the test driving process. My wife and I would...

- A Google User, GOOGLE

PROS: This is the greatest dealership I ever set foot in. The customers are friendly there, the staff is always wanting to help, and my salesperson-Armando is a very trustworthy guy who I became friends with over time. I bought my Corolla from them and there wasn't any unusual problems with it. The...

- The Critical J, GOOGLE

Always have a great experience at Toyota of Hackensack. Ana listened to our wish list and was efficient at helping us purchase an awesome vehicle. We left with exactly what we wanted. Jay Rim is awesome, as well. We have purchased many vehicles and Jay has been instrumental and helpful. Everyone at...

- Jahn, CARS
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