Meet Our Staff

Our staff here at Toyota of Hackensack is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Management Staff

Executive Director Frank Holtham
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Executive Director
Frank Holtham
GENERAL MANAGER Fred  Radulic
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GENERAL MANAGER
Fred Radulic
GENERAL SALES MANAGER MARIO  PUENTES
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201-212-6920
GENERAL SALES MANAGER
MARIO PUENTES
FINANCE DIRECTOR Steve  Escobar
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201-212-6760
FINANCE DIRECTOR
Steve Escobar
PARTS & SERVICE DIRECTOR NICK  LATINO
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201-494-2714
PARTS & SERVICE DIRECTOR
NICK LATINO
USED SALES MANAGER SAM  MUSARRA
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201-494-2709
USED SALES MANAGER
SAM MUSARRA
SALES MANAGER TONY  MUNOZ
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201-212-6921
SALES MANAGER
TONY MUNOZ
SALES MANAGER MICHAEL  PARK
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Phone 201-212-6923
SECOND LANGUAGE: KOREAN
SALES MANAGER
MICHAEL PARK
INTERNET DIRECTOR JAY  RIM
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Phone 201-212-6925
SECOND LANGUAGE: KOREAN
INTERNET DIRECTOR
JAY RIM

Meet Our Sales Staff

SALES CONSULTANT ANA  MAYERS
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Phone 201-494-2688
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
ANA MAYERS
SALES CONSULTANT ROBERTO  BRITO
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Phone 201-494-2701
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
ROBERTO BRITO
SALES CONSULTANT BILL  COLL
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201-494-2694
SALES CONSULTANT
BILL COLL
SALES CONSULTANT  RAMON  GARCIA
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Phone 201-488-7777
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
RAMON GARCIA
INVENTORY MANAGER ARMANDO  MORELL
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Phone 201-212-6918
SECOND LANGUAGE: SPANISH
INVENTORY MANAGER
ARMANDO MORELL
SALES CONSULTANT MELISSA  LOUISSAINT
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Phone 201-494-2686
SECOND LANGUAGE: CREOLE
SALES CONSULTANT
MELISSA LOUISSAINT
SALES CONSULTANT JONATHAN  MUNOZ
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Phone 201-212-6924
SECOND LANGUAGE: SPANISH
SALES CONSULTANT
JONATHAN MUNOZ
MARIA  SESTA
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201-494-2690
MARIA SESTA

Meet Our Finance Staff

FINANCE DIRECTOR Steve  Escobar
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201-212-6760
FINANCE DIRECTOR
Steve Escobar
Finance Manager STEVE ROSENBERG
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Phone 201-212-6761
SECOND LANGUAGES: LUXEMBOURGISH, UKRAINIAN, YIDDISH AND MALAYALAM
Finance Manager
STEVE ROSENBERG

Meet Our Service & Parts Staff

SHOP MANAGER LOUIS  DRAGONETTI
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201 494 2715
SHOP MANAGER
LOUIS DRAGONETTI
SERVICE MANAGER CEDRIC  HOPSON
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201 494 2720
SERVICE MANAGER
CEDRIC HOPSON
SERVICE MANAGER JOSEPH  LATINO
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201 494 2724
SERVICE MANAGER
JOSEPH LATINO
SERVICE WRITER JOE  HUNCKEN
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201-494-2727
SERVICE WRITER
JOE HUNCKEN
SERVICE WRITER SUSANA  CHIABO
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SECOND LANGUAGE: SPANISH
SERVICE WRITER
SUSANA CHIABO
SERVICE WRITER OLGA  GRANDA
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SECOND LANGUAGE: SPANISH
SERVICE WRITER
OLGA GRANDA
SHOP FOREMAN BRAD  CUBBY
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201 494 2140
SHOP FOREMAN
BRAD CUBBY
PARTS MANAGER SEAN  FISCHER
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201-494-2731
PARTS MANAGER
SEAN FISCHER
PARTS COUNTER TIM  VOORHEES
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201-494-2732
PARTS COUNTER
TIM VOORHEES
PARTS COUNTER TOMMY  LEE
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Phone 201-494-2736
SECOND LANGUAGE: KOREAN
PARTS COUNTER
TOMMY LEE
WHOLESALE KEN  SMITH
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201-494-2723
WHOLESALE
KEN SMITH
PARTS BARRY  MILLER
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201-494-2856
PARTS
BARRY MILLER
WARRANTY ADMINISTRATOR ANDRELIO  DO VALLE
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201-494-2700 [email protected]
WARRANTY ADMINISTRATOR
ANDRELIO DO VALLE
SERVICE | RECEPTIONIST  JOHANNA  URGILES
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Phone 201 494 2716
SECOND LANGUAGE: SPANISH
SERVICE | RECEPTIONIST
JOHANNA URGILES
INTERNAL CORDINATOR  MARJORIE  AVILA
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Phone 201 494 2726
SECOND LANGUAGE: SPANISH
INTERNAL CORDINATOR
MARJORIE AVILA
BDC  NADIA  CRUZ
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Phone 201-494-2749
SECOND LANGUAGE: SPANISH
BDC
NADIA CRUZ
BDC MIAH  FELICIANO
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Phone 201-494-2717
SECOND LANGUAGE: SPANISH
BDC
MIAH FELICIANO
CHRISTINA  ESPANA
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201-494-2734
CHRISTINA ESPANA
VALET BRAD  BALUYUT
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VALET
BRAD BALUYUT
VALET  LUIS  MAYA
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SECOND LANGUAGE: SPANISH
VALET
LUIS MAYA

Our Location

Toyota of Hackensack
278 River Street
Hackensack, NJ 07601

Sales: 201-546-5593
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Sales Hours

Monday9:00 am - 9:00 pm
Tuesday9:00 am - 9:00 pm
Wednesday9:00 am - 9:00 pm
Thursday9:00 am - 9:00 pm
Friday9:00 am - 9:00 pm
Saturday9:00 am - 6:00 pm
SundayClosed

Service Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday6:00 am - 6:00 pm
Saturday7:00 am - 4:00 pm
Sunday7:00 am - 12:00 pm

Parts Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday6:00 am - 6:00 pm
Saturday7:00 am - 4:00 pm
Sunday7:00 am - 12:00 pm
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Miriam is a nice and knowledgeable sales woman She listens to you and helps to make the right decisions I would recommend her to everyone

- alex, CARS

I was a bit nervous when it came to getting a new car. It was my first purchase of a new car and I was uncertain about many aspects. However, Armando made the whole process very straightforward, simple even. I felt very comfortable throughout the whole process and really felt like he cared, and was...

- Samuel Anderson, GOOGLE

I was a bit nervous when it came to getting a new car. It was my first purchase of a new car and I was uncertain about many aspects. However, Armando made the whole process very straightforward, simple even. I felt very comfortable throughout the whole process and really felt like he cared, and was...

- Samuel A., YELP

Seriously been with Ana since I was pregnant with my first son now I have 2 kids and have went through 3 cars with this lovely lady! Thank you so much for your amazing service and honestly. She is very supportive and helpful when it comes to picking out a car that works within our budget! Forever...

- Belhanafi19, CARS

I have been going to this Dealership since 2003 and have purchased 2 Toyota Corolla LE models in 2003 and 2011. I went for Toyoa Airbag Recall on November 20, 2019. Rudy Espana, Assistant Service Manager! was excellent. I spent over 2 hours in waiting room, that was fine. Rudy is exceptional. I...

- DonnaLee Carroll, GOOGLE

Miriam was awesome. Miriam spent the time to show me three separate Highlanders and when we were done most of the our work was done. As I was out of state I did have to come back and throughout the process Miriam was on top of things. She is an asset to the dealership. Thank you Miriam.

- albert.horn, CARS

Ana was polite, friendly, and very professional. She was patient in answering any questions I had about the car, and in regards to the payment options.

- Josephpa87, CARS

Excellent 100%!!! Vast knowledge and always willing to help with our demands. Very professional and always corteous with the customers. I really like Ana Mayers!!!

- Charles, CARS

The air filter box came loose on my Camry. I stopped by on a Saturday and Louie, the shop manager, was able to get me in and out very quickly with a minimal charge. These guys are top notch and Louie is a true professional!!!

- J C, GOOGLE

I just got a new RAv4 and Miriam did amazing job meeting my price range as well as finding the exact configured model I was looking for. I high recommend Toyota of Hackensack and Miriam. Thank you for easy and fast transaction

- AREK_ZYCH, CARS

Very friendly. Miriam couldn't do enough to help. She is an asset to the dealership. Gave advice and wasn't pushy. Loved working with her. I would come back to deal with her again

- mbahto, CARS

Great experience working with Ana. I was immediately greeted by her and helped with the vehicle I had saw online. She was very easy to work with and helped make the purchasing process very easy and seamless. I would recommend Ana to anyone in the market for a new vehicle.

- Jramos757, CARS

Came in for service & to discuss our lease end options. Our service advisor set us up with Miriam on the sales team. She took us through all of our options and made sure we were comfortable with our decision. We couldn't make up our mind on doing a new lease or purchasing and Miriam was very...

- Salrug1942, CARS

Miriam Shanken was a pleasure to work with. I was very pleased and lucky to be helped by her. She was the first person to contact me and offer her assistance.

- paul.van.note, CARS

Response was really good. Everything like paper work, insurance, vehicle was made available in quick time. I hopped to get little bit better pricing. Suggestion to buyer, do you price analysis before visiting showroom as prices varies marginally based on features in the car

- rahul.tongase, CARS

Once again, I'd recommend Miriam at Toyota of Hackensack. We just purchased our second car from her in less then 6 months. After having a great first buying experience, when we were in the market for another vehicle, we knew we were going to Miriam again. Not only did we get the perfect car for us...

- christine.m, CARS

I was very satisfied with the treatment I received from Toyota of Hackensack. Miriam got me the information I needed, and worked with me to find a car that met my needs.

- MJDWCONN, CARS

I was very pleased and lucky to be helped by Ana Mayers. She was the first person to greet me and offer her assistance. Since it was my first time ever leasing a car, she explained step by step how the process works and helped me get a good deal that worked great for my budget. I would definitely...

- G. DeLaRosa, CARS

I just wanted to say that my car was held toooooooo long even though i made a day before appointment ! In at 9am out at 3 pm ~~~~something to change coils ???? Not a major job !! The lady at the (left) front desk as you enter was not as polite in giving direction to me to wait in the waiting room...

- Rodney McKinnon, GOOGLE

Thank you Juan, very professional, no sales pitch , straight car buying experience.

- K N, GOOGLE

RUDY ! RUDY !! RUDY !!!….. excellent job ! My service writer Rudy was very professional, got the repairs done that I needed in a timely manner, and got the car back to me when he promised with no problems... I will definitely be recommending him to my friends and family

- peter mastrolia, GOOGLE

ExceLLent

- ariquitik KogKog, GOOGLE

Buying a car can definitely be hard and frustrating but Nixon made the process much easier and made sure to explain everything and give us deal that match our needs and wants.

- CelesteG., CARS

It was a pleasure to be helped by a wonderful person. Today, I went to Toyota of Hackensack, just to look around and get an idea of the prices and availability of the vehicles. Ana was the first to greet me and offer her assistance. I told her I was interested in a Rav4 but that I was just getting...

- A. Flores, CARS

I live in Yonkers, NY and I have 3 Toyota Service locations that are closer to me, but I cross the bridge to go to Toyota Hackensack. I do this because they have proven to me that they are trustworthy. Today I was prepared to spend over $1000 in replacing my rear brakes. My service agent (not sure...

- A F., YELP

I came to Ana after a failed attempt to return my lease to its original dealership where they were more concerned about their profit than my needs as a consumer. She not only got me a great deal, she explained all my options to help me make an educated decision. I'm looking forward to returning to...

- Sally, CARS

Good

- llamados aser la diefencia duoh, GOOGLE

I went to Toyota of Hackensack to get a good deal on a 2019 leftover. I used the internet and after a bit, I was contacted by Nicole who went out of her way to get me the car I wanted, and worked with me to get me the price I wanted to pay. Going through the paperwork with her and Jay, and Mr. R....

- Bryan P., YELP

i really enjoyed working with ana mayers Got a great deal on the price of my new Toyota tundra would recommend buying from this dealership

- Gary, CARS

Went to the dealership and the sales person Ana Mayers was very attentive and helpful. She went beyond helping me she met all the needs that I asked for and talk her time to explain everything in regards to the car. I would like to thank her for the great service.

- Mercedes, CARS

Paulo was very helpful without making us feel pressured in any way. Very patient and knowledgeable. A great car buying expierence. Will recommend to friends

- Chris, CARS

Ana Mayers was fantastic. I was able to work out nearly everything over the phone and through texts which made things much easier for me and my very busy schedule. We discussed exactly what I wanted, negotiated a price and she came up with the vehicle in just a few days. She saved me money because...

- Greg, CARS

I spoke with Mike Park to start he he put me in touch with Paul Almeida . Paul was my salesmen and was the absolute best!. He made buying my 4Runner an easy enjoyable experience. He went above and beyond to make sure I was comfortable before during and continues to help me. Everyone at the...

- Dana Pottheiser, CARS

Purchased a used certificated vehicle Paul my salesperson was Very professional knew everything about the vehicle went over the warranty and the car fax I have to say I have purchased a lot of cars and this was my best experience thanks Toyota of Hackensack Paul your the best I will send my friends...

- Nicoleskye, CARS

Excellent services and experience with Hackensack Yoyota...and was wonderful to do business with Ana she was patient and answer all my questions...thank you Ana.

- Maria Labanda, CARS

This location is amazing, great customer service and will do anything to give you the best value! Would recommend the sales representative Miriam Shanken for anyone looking to buy a car because shes the best!!

- Ria Sidd, GOOGLE

Miriam was wonderful. She made everything very simple for me. Considering the far distance I came to the dealer, she made sure my car was ready to be picked up and there was no back and forth with anything at all. I highly recommend her service to anyone looking for a vehicle.

- mattdag88, CARS
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