Testimonials

GOOGLE
charliee roc
Full Star Full Star Full Star Full Star Full Star
1-18-2020
charliee roc

Do yourself a favor— come to see Miriam FIRST. After days of visiting other Toyota dealerships and having less than perfect experiences.. we ended up at Toyota of Hackensack & were greeted by Miriam; everything went quick, simple, and easy from there. My husband and I have bought many cars, but this was by far the best!

CARS
jimmulcahy98
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Great dealership. Came for a special, rare used BMW. the...

Great dealership. Came for a special, rare used BMW. the process was smooth and easy. Miriam explained the process & made sure the car was prepped and ready. Service even went out of there way to check something out for me before I left. Would return to Hackensack and Miriam for another purchase.

GOOGLE
Flakitoh Duran
Full Star Full Star Full Star Full Star Full Star
1-14-2020
GOOGLE
E Pico
Full Star Full Star Full Star Full Star Full Star
1-12-2020
E Pico

great service from helpful sales people, not aggressive and knowledgeable. not the first place I visited, but definitely the only one I needed to

GOOGLE
delmy hernandez
Full Star Full Star Full Star Full Star Full Star
1-11-2020
delmy hernandez

Good customer service!!!!

GOOGLE
Jan Siess
Full Star Full Star Full Star Full Star Full Star
1-11-2020
GOOGLE
Juan Guillermo Rodriguez Vasquez
Full Star Full Star Full Star Full Star Full Star
1-10-2020
CARS
Angelcolon67
Full Star Full Star Full Star Full Star Empty Star
1-10-2020
I bought a SUV 3 weeks ago my sales lady Ana Mayers was...

I bought a SUV 3 weeks ago my sales lady Ana Mayers was awesome she is very polite and very patient .. I really recommend her ..

CARS
JHERN1121
Full Star Full Star Full Star Full Star Full Star
1-9-2020
Miriam Shanken is a very positive friendly sales person...

Miriam Shanken is a very positive friendly sales person who was very attentive towards all my questions and concerns, very skilled and passionate about her work

GOOGLE
manuel elias
Full Star Full Star Full Star Full Star Empty Star
1-8-2020
GOOGLE
Russell Petersen
Full Star Full Star Full Star Full Star Full Star
1-7-2020
Russell Petersen

After much intensive car research for our next family minivan we found Hackensack Toyota to be the most welcoming. Almost immediately after meeting Miriam Shanken, our sales associate, we knew we were in the right hands and where we needed to be to buy our next car. She was the most friendly, helpful, supportive and knowledgeable sales associate we had ever dealt with and her patience and care made us feel like we were part of the Toyota family. Overall our new Toyota Sienna minivan car buying experience was a breeze thanks to Miriam!

GOOGLE
super mack74
Full Star Full Star Full Star Full Star Full Star
1-7-2020
CARS
ROBERTA_L_P
Full Star Full Star Full Star Full Star Full Star
1-5-2020
Made Our Car Buying a Breeze

After much intensive car research for our next family minivan we found Hackensack Toyota to be the most welcoming. Almost immediately after meeting Miriam Shanken, our sales associate, we knew we were in the right hands and where we needed to be to buy our next car. She was the most friendly, helpful, supportive and knowledgeable sales associate we had ever dealt with and her patience and care made us feel like we were part of the Toyota family. Overall our new Toyota Sienna minivan car buying experience was a breeze thanks to Miriam!

GOOGLE
Lidia Alcorta
Full Star Full Star Full Star Full Star Full Star
1-3-2020
Lidia Alcorta

Although I did not end up purchasing a car here (purchased another brand), I will most definitely go to this dealer for a future purchase. No pressure, friendly staff, willing to negotiate on price. Next car will come from hackensack toyota.

CARS
Jper2477
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Ana Mayer's is amazingly nice! So sweet! She has helped...

Ana Mayer's is amazingly nice! So sweet! She has helped several times and has been absolutely wonderful. I love her honesty and matter-of-factness. Always impressed with her professionalism.

CARS
Aper0301
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Ana was beyond wonderful. Such an efficient and nice...

Ana was beyond wonderful. Such an efficient and nice salesperson. I have had the pleasure of working with her previously and she has been especially informative of what worked for us.

CARS
RLP
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Patient & Knowledgable

After many, many years of owning our minivan, it was time for a new car. We considered other vehicles but ultimately decided another minivan was what we needed. We arrived at Toyota if Hackensack and a manager set us up with Miriam, a sales associate. Miriam showed us new and used Siennas. After a few hours, we were too overwhelmed with information and decided to go home to think on it. Miriam did not pressure us, instead reassured us she understood it's a big decision and to take our time. We returned the next day and Miriam spent even more time helping us pick the perfect vehicle for us. We left a deposit and returned Monday for delivery. The process was smooth, the car is beautiful. A delivery specialist, Dan, went over the car with us. We are beyond grateful for Miriam's help and the rest of the staff at Toyota of Hackensack.

GOOGLE
Zakir Ali
Full Star Full Star Full Star Full Star Full Star
1-1-2020
CARS
hcerrati516
Full Star Full Star Full Star Full Star Full Star
12-31-2019
New car

Thanks so much to Miriam and Steve for the personal and helpful service you provided. This is my second purchase from Toyota of Hackensack, but certainly not my last.

CARS
sarah8329
Full Star Full Star Full Star Full Star Full Star
12-31-2019
Buy Lease

We go to dealer to get options for our Sienna lease. Miriam showed us different options and what's best for us. We end up buying our own car. Easy process. Thanks.

GOOGLE
안호진
Full Star Full Star Full Star Full Star Full Star
12-28-2019
안호진

good people

GOOGLE
Hothan Mitchell
Full Star Full Star Full Star Full Star Full Star
12-27-2019
CARS
PCICCHELLA
Full Star Full Star Full Star Full Star Full Star
12-27-2019
Purchasing a New Vehicle

Miriam was the only person that reached out to me when my lease was almost ready to expire. She was friendly and courteous and made the entire process go very smoothly. Miriam was also easy to talk to and negotiate with. And most important she was very knowledgeable about the vehicle and other important details. I would absolutely recommend family or friends to her.

GOOGLE
Lupita S-O'Brien
Full Star Full Star Full Star Full Star Full Star
12-25-2019
Lupita S-O'Brien

Miriam was extremely helpful in finding the SUV that was right for us. Negotiations at the end were also done professionally, without any underhanded price changes or forceful sales tactics. She was wonderful and we would definitely buy a vehicle from her again. Note that even if you pay cash (certified bank check), at the very end the Finance mgr. will make you sign & initial about 30 minutes worth of electronic documents. Then you will be asked for your social if the transaction is over 10K since the government requires it. And lastly he will attempt to sell you an extended warranty. Its an unplanned extra that you may or may not really want. Otherwise a very pleasant transaction.

YELP
Lupita O.
Full Star Full Star Full Star Full Star Full Star
12-25-2019
Lupita O.

Miriam was extremely helpful in finding the SUV that was right for us. Negotiations at the end were also done professionally, without any underhanded price changes or forceful sales tactics. She was wonderful and we would definitely buy a vehicle from her again. Note that even if you pay cash (certified bank check), at the very end the Finance mgr. will make you sign & initial about 30 minutes worth of electronic documents. Then you will be asked for your social if the transaction is over 10K since the government requires it. And lastly he will attempt to sell you an extended warranty. Its an unplanned extra that you may or may not really want. Otherwise a very pleasant transaction.

CARS
Lupita
Full Star Full Star Full Star Full Star Full Star
12-25-2019
Best car buying experience all due to sales rep. Miriam Shan

Miriam was extremely helpful in finding the SUV that was right for us. Negotiations at the end were also done professionally, without any underhanded price changes or forceful sales tactics. She was wonderful and we would definitely buy a vehicle from her again.

GOOGLE
Erika Sanchez
Full Star Full Star Full Star Full Star Full Star
12-24-2019
Erika Sanchez

Came to help my sister buy a car before leaving abroad. We had gotten her a Nissan last time, and needed to go back to Toyota. Miriam was so great and took care of my sister so well, I ended up purchasing a car for my son for a Christmas present! Steve in finance helped both of us too. Nice showroom, great help. Go see Miriam!!!

GOOGLE
Maria Vernaza
Full Star Full Star Full Star Full Star Full Star
12-24-2019
Maria Vernaza

Miriam was very helpful. Got me pricing I could afford in the car I wanted. She helped me get new insurance for my car too, I saved $100 a month!

CARS
senoritamariaaa
Full Star Full Star Full Star Full Star Full Star
12-24-2019
Happy

Miriam was very helpful. Got me pricing I could afford in the car I wanted. She helped me get new insurance for my car too, I saved over $100 a month!

CARS
VELANDIAN1
Full Star Full Star Full Star Full Star Full Star
12-23-2019
Love my new car!

Great help from Miriam! She worked with us patiently to find just what we were looking for! Will definitely go to Miriam for any questions or assistance.

CARS
EDS1966
Full Star Full Star Full Star Full Star Full Star
12-23-2019
Toyota is the best

Came to help my sister buy a car before leaving abroad. We had gotten her a Nissan last time, and needed to go back to Toyota. Miriam was so great and took care of my sister so well, I ended up purchasing a car for my son for a Christmas present! Steve in finance helped both of us too. Nice showroom, great help. Go see Miriam!!!

CARS
jdiniro
Full Star Full Star Full Star Full Star Full Star
12-22-2019
Great place

I would recommend Toyota of Hackensack for all of your car buying needs. I just purchased my second vehicle from them. Originally I purchased a used car, and I just traded it in for a new car. Miriam is helpful and patient and very easy to work with. Our new CHR is great. The finance manager Mike goes above and beyond. All around good place.

CARS
dkim1571
Full Star Full Star Full Star Full Star Full Star
12-22-2019
Transparent Prices and Great Services

I have leased five vehicles and purchased two vehicles from Parkway Toyota located in Englewood Cliffs since 2009 and it was my first visit to Toyota of Hackensack. I have purchased a 2019 Highlander Hybrid and a 2020 RAV4 Hybrid from Toyota of Hackensack. The price of the Toyota of Hackensack was much more transparent than Parkway Toyota, and service was also superior to Parkway Toyota. My sales rep. was Miriam Shanken. She provided me everything I need and I would highly recommend Toyota of Hackensack and Miriam Shanken if you are looking for Toyota vehicle. Thanks Miriam and Ray!

GOOGLE
Jean Diniro
Full Star Full Star Full Star Full Star Full Star
12-22-2019
Jean Diniro

I would recommend Toyota of Hackensack for all of your car buying needs. I just purchased my second vehicle from them. Originally I purchased a used car, and I just traded it in for a new car. Miriam is helpful and patient and very easy to work with. Our new CHR is great. The finance manager Mike goes above and beyond. All around good place.

CARS
ruig38dx
Full Star Full Star Full Star Full Star Full Star
12-21-2019
Melissa Louissaint

Great customer service. Highly recommend this dealership and this Dealer specifically. She did A great job finding the car that fit my needs. Excellent Job!

CARS
Hamlet115
Full Star Full Star Full Star Full Star Full Star
12-21-2019
Nixon Gomez is a star

Not enough kind words to describe the excellent service provided by Nixon Gomez. This man absolutely tried everything to accommodate me and truly made the experience one to remember. Everything you can ask for in a car buying experience. Friendliness and straightforwardness from beginning to end. Transparent and fair in his negotiating. This man is a star. Ask for him, you won't regret it.

CARS
Taina
Full Star Full Star Full Star Full Star Full Star
12-21-2019
Good service

Nixon was kind, attentive and gave a fair price. Walked away with a new car and a happy client. I would recommend him to anyone.

GOOGLE
JUAN ESCOBAR
Full Star Full Star Full Star Full Star Full Star
12-21-2019
GOOGLE
Stefan Neustadter
Full Star Full Star Full Star Full Star Full Star
12-18-2019
Stefan Neustadter

I was assisting a friend...the dealership was very helpful