“ staff at Hackensack Toyota are very pleasant and helpful. I took my vehicle for its for first service appointment and it was very easy and comfortable to wait. ”

“ Hi Kat, Thanks again for your amazing team, excellent service, exceptional support and fantastic performance !!!! ”

“ I'm alway thankful we the service and attention for all group members of this place i give 100% ”

“ I took my car in today for an oil change, tire rotation and repair to the turn signal unit. Unfortunately, the body shop was closed, so I couldn’t get the turn signal fixed, but I received a lot of helpful advice that allowed me to plan out of my...View More ”

“ They are helpful, professional, and efficient. Highly recommend! ”

“ Great location they are punctual and keep you informed on the status of your car. They're honest and they work with you when purchasing or leasing ”

“ Fine ”

“ This is my first time getting my Camry serviced here, and I'm definitely coming back. Everyone, from the receptionist and service adviser to the shuttle driver, was nice and professional. ”

“ Kellen and team were great to work with, very smooth transaction ”

“ I want to recognize the outstanding customer service provided by my service advisor, Zachary. He was knowledgeable, professional, patient, and took the time to explain everything clearly. He kept me informed throughout the process and did his best...View More ”

“ Great Quality Service ”

“ Just came in for our 1 year oil service. Service team is nice and professional. It was busy and they got me in and out in just over an hour. ”

“ I had a blown out tire and needed a replacement ASAP. My tire size is uncommon but I called early in the morning and Cathy was the angel who saved me! Cathy coordinated with the parts department and got me scheduled for same day service. The tire...View More ”

“ Excellent ”

“ Was wonderful, as usual. ”

“ I had an outstanding experience purchasing my Toyota thanks to Kellen, my salesperson, who made the entire process seamless, transparent, and stress-free. He was knowledgeable, professional, and responsive, answering all my questions without...View More ”

“ Thanks for helping me out JP! You’re the best! ”

“ I had an outstanding experience at Toyota of Hackensack! Liam made the entire purchasing process easy, smooth, and incredibly fast. He was knowledgeable, professional, and made sure all my questions were answered every step of the way. A special...View More ”

“ I really like toyota of Hackensack the service is no comment to the seller Melissa to Jack of the service all the workers are very good very professional I recommend anyone who want car to get toyota of Hackensack there is no regret God bless all...View More ”

“ Paul Almeida has been great to work with. He is very knowledgeable & friendly and always got right back to me. When I met him today he had everything ready and was extremely helpful. The guy is terrific!! Also, Steve (who I signed some additional...View More ”

“ Excellent ”

“ Service was quick, but expensive. Overall good ”

“ My car was taken right away. No waiting there. Checking in at the desk was quick and painless. I did have to wait two hours for an oil change and tire rotation, plus checking things and topping fluids. That was longer than expected. ”

“ this must be the rudest dealer ship by far I have seen. this morning I walked in to the dealership to ask for trade in my rav4. I walk into front desk person he didn't bother to get up out of his chair or to ask me if I needed anything, then I ask a...View More ”

“ I used the shuttle cause lots of services piled. But the shuttle went to wrong place. And my son took wuber eventually for work due to the delay. They was supposed to pick me up the same place where dropped me off. I expressed my inconvenience and...View More ”

“ Extremely outdated dealership. Unprofessional sales team. Everything was incredibly slow moving. They have extra fees you can’t get rid of when buying a new vehicle. Make sure you go over everything multiple times, because they will try and pull a...View More ”

“ Avoid this place! I was interested in a Subaru Forester Sport, and I could not get any information confirmed about the condition of the car before coming in. The salesman kept lying and saying things like "the team will get back to you." Before you...View More ”

“ NON PAYMENT. We delivered two cars in April 2024. They still owe us money, so our driver went to their location today in person. They refused to pay and said he was wasting their time ”

“ I went to the dealership to complete a repair that had already been recommended during a previous service visit, specifically the replacement of the rear suspension joint/swing ball. Instead of following the previous recommendation, Mr. Loonam told...View More ”

“ Horrible! Bought a used van because im disabled and needed a larger vehicle for my wheelchair... next day head gasket blew. After not having my vehicle for 18 days they had issues repaired but i don't feel safe driving it... they refused to refund...View More ”

“ I went for my maintenance check and requested a car wash as it would be done upon request only. On my previous visit, I requested it and it wasn’t done. This time, I made sure to ask before picking up the car to see if done. I was told it was, and...View More ”