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Testimonials
“ Excellent customer service! ”
“ Excellent service advisor Susana. Had emergency with low battery and required replacement as well as routine service and a recall. Even without appointment completed quickly. Great place to service your Toyota! ”
“ Liam helped me through the whole process of purchasing my new car. He was professional, responsive, and respectful. Mike in financing was also fantastic in explaining my options and helping pick what worked in my budget. Overall 10/10 time. ”
“ Paul was fantastic ”
“ Great experience! Always ”
“ I’m satisfied with the service ”
“ Diana was very efficient knowledgeable, and courteous. The facility was clean and run like clock work. Our finance director Steve E. made the purchase process quick and easy. We have been to several Toyota dealerships over the years and Toyota of...View More ”
“ This is the third time I’ve bought here. I’ve always appreciated the no-BS approach, and Kellen was terrific about making the whole process as easy as possible. Highly recommended. ”
“ Melvin was very helpful, was able to explore different options easily, whole process was smooth. Thank you! ”
“ I have leased 5-6 different vehicles & have found Toyota of Hackensack provides exceptional customer support and excellent service! If recommend them to anyone. ”
“ Excellent experience at Toyota of Hackensack. Everyone from the manager Jay, Kellen in sales and Juan in finance made the experience super easy and took the stress out of buying a car here. 10/10 would recommend ”
“ As always, the entire service team was professional and friendly. ”
“ I have an amazing experience buying a vehicle in this dealership everything was smooth and very easy! Thanks to Tony Munoz and his whole sales team they have an amazing customer service, the whole transaction was clean and clear they made me feel...View More ”
“ All of them at Toyota Hackensack are respectful and nice. I hope that it will continue to be like that way even when the sale is over. Mr Michael Park is awesome. He show us all possible RAV 4 that’s on their place, even my son’s wish to see a...View More ”
“ (Translated by Google) undefined (Original) TOYOTA OF HACKENSACK IS THE BEST!!!!! Marrisa and her team went Above and Beyond To Provide The Best Customer Service Experience!!! From start to finish she kept me updated and informed about everything...View More ”
“ (Translated by Google) undefined (Original) Excellent and speedy service. Did extra work to find a vehicle I wanted. Kellen is a fine professional. ”
“ (Translated by Google) undefined (Original) Buying a car couldn’t have been easier. They didn’t have exactly what we wanted at first, but they got the right car on the lot in just a few days. When we picked it up, we were in and out in 30...View More ”
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“ (Translated by Google) undefined (Original) Great help in ordering stock and installation and expediting the work. High professionalism too ”
“ (Translated by Google) undefined (Original) Best Customer service !!! I would recommend to everybody!! ”
“ (Translated by Google) undefined (Original) Very easy to work with, exceeded our expectations in finding the car we were looking for. ”
“ (Translated by Google) undefined (Original) The replacement of the front axles was very efficient and fast. ”
“ (Translated by Google) undefined (Original) Very good experience-technicians are efficient ”
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“ (Translated by Google) undefined (Original) José was awesome to work with. I left feeling like a member of the family. He was so patient and everyone was very helpful. ”
“ Overall had the service done without issues. But wish customer service was better. Service advisor Joseph was not friendly and acted like I were bothering him. ”
“ (Translated by Google) undefined (Original) Quick and good job ”
“ I had a very frustrating experience with Hackensack Toyota, despite ultimately being happy with the vehicle itself. Purchased a 2024 Toyota Prius LE 01/31/2026 The car was advertised online as Certified Pre-Owned, which was a major reason I made the...View More ”
“ Edit to respond: when picking up the car, it showed ~2k miles on the dashboard so there was a discrepancy in accounting for the mileage, since it was stated it was "915" on paper. So someone must have driven it between the time "915" was noted and...View More ”
“ Terrible service. I took my car in for an oil change and they never did it. They also didn’t rotate the tires as they said they would. In fact, I have a dash cam that activates when the car is turned on, and after checking the videos I only have...View More ”
“ Terrible service. I took my car in for an oil change and they never did it. They also didn’t rotate the tires as they said they would. In fact, I have a dash cam that activates when the car is turned on, and after checking the videos I only have...View More ”
“ The worst experience ever, I don't recommend it at all, be aware with dealing with them ”
“ (Translated by Google) undefined (Original) I’m extremely disappointed with my experience at Toyota of Hackensack. I purchased a used Toyota with about 25,000 miles, and the so-called “free oil changes” only applied until the car hit 30,000...View More ”
“ The process was smooth and pleasant because of staff, from Pops to Franks and the Finance guy with the fancy desk. I’ve been a loyal customer for years because of the. ”