Testimonials

Hear What Our Customers Have to Say

Google 8-27-2026

★★★★★

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Melissa was absolutely amazing! She helped my daughter, Inana, choose a 2023 Toyota Camry she had been wanting, and I'm so happy to say we signed, closed, and drove away in her new vehicle today! Melissa was such an awesome, enthusiastic, and helpful salesperson throughout the entire process. She made the experience enjoyable and stress-free. Thank you, Melissa, for taking such great care of my daughter! I can't wait until it's my turn to come back and work with you! Highly recommend Melissa! 🌟🚗

Maria F Cardona Rivera

Google 8-26-2026

★★★★★

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Zac was the coordinator and he was very polite. My 2010 Toyota was overheating and the mechanic could not figure out out what was wrong. Eventually they found out that it was a hose that had broken and Freon was making the car overheat. Zac helped me out and provided a loaner for me. He was very polite and he got me 75 dollars discount. My minivan was washed and is running great.

Angeliki Papas

Google 8-26-2026

★★★★★

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Friendly staff, great service

Justin Via

Google 8-26-2026

★★★★★

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When I buy a car, I consider what I get with the dealership as a whole because you will interact with sales to finance and inevitably service. I have been with Toyota of Hackensack for over a decade and with multiple cars. I appreciate their commitment to providing top service on every interaction. My last service visit was hassle free as usual with their consistent professionalism.

Michael Marchi

Google 8-25-2026

★★★★★

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Gavril Shumilov

Google 8-25-2026

★★★★★

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Migdalia Pagan

Google 8-25-2026

★★★★★

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Yessica Cadillo

Google 8-24-2026

★★★★★

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I was looking for a new Sienna and had a specific trim and color in mind, there was a dealership near me that had almost the exact car I wanted but when I arrived no one seemed interested in selling me the car, or any cars for that matter. No one approached me, asked if I was being helped, no one cared that I was there. I found someone in a Toyota uniform to ask some questions about the floor model, they told me they couldn't show it to me because the battery is dead, I told them I'd be back that weekend to purchase the car that had been sitting for two months and they told me it'd be fully charged and ready for me to look at that weekend. Then I come back exactly when I said I'd be there and find out the manager I spoke to wasn't there, and the car was sold 3 days prior, then they asked if I'd be interested in a completely different trim than the one I wanted. After that debacle I decided I didn't want to deal with that dealership and went to search for anyone within 100 miles that had or was getting the Sienna I wanted. That's when I found Toyota of Hackensack. When I arrived someone at the reception desk immediately took down my name and assigned a sales person to me that would be with my shortly. The sales person Chayanne talked to me about the car, showed me a similar Sienna that was on the lot but allocated to a customer, just so I could see it, then we discussed upcoming options that were arriving. I picked one that was closest to what I wanted even though it would take longer, and I put down a deposit on the car. When the car arrived I told Chayanne when I'd be coming in, I showed up that day, the car was actually on the lot, and within a few hours I drove home in a brand new Sienna. I couldn't be happier with the overall experience, I didn't feel like I was being pressured by the sales team to purchase unnecessary add-ons, they made the process of filing out the paperwork very easy and stress free, and given that the dealership was an hour and a half drive away through World Cup traffic, I appreciated that I didn't feel like I wasted my time by showing up when I said I would. If I decide to purchase another Toyota I would happily do it here, and I would happily recommend Toyota of Hackensack to anyone looking to purchase a new car.

Bob Dole

Google 8-24-2026

★★★★★

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I like your service

Jacqueline SENE

Google 8-22-2026

★★★★★

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I bought My new Toyota rav4 GR sport. Here in Toyota Hakensack and we had a very good experience. From the moment we entered to the dealer, Melvin, one of the sellers, attended us and was very kind to us, if you are looking to buy a Toyota car, I definitely recommend this dealer. Excellent service....

Rafael Lucas

Google 8-22-2026

★★★★★

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Toyota service people over the years became more caring and understanding and friendly with customers, I am very pleased after some times of not going to service section went there today. Thank you good people.

kiomars Aliyari

Google 8-22-2026

★★★★★

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Oswald Dopwell

Yelp 8-21-2026

★★★★★

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Vincent H.

Google 8-21-2026

★★★★★

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Great friendly and efficient service.

rona Weinberg

Google 8-21-2026

★★★★★

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Prompt!

Jeff Magee

Google 8-20-2026

★★★★★

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Paul Jackson

Google 8-20-2026

★★★★★

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Reasonably fast service. Friendly staff.

amyabboud14

Google 8-20-2026

★★★★★

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Everything was great!

Gail DLuhy

Google 8-19-2026

★★★★★

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Joe asst service manager was very professional and efficient told me exactly what needed to be done and even gave me a small discount which I greatly appreciated

Marge Lepore

Google 8-18-2026

★★★★★

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Bill Graves