Testimonials

CARS
Mike C
Full Star Full Star Full Star Full Star Full Star
10-16-2019
Better Than The Rest

Walking into Toyota of Hackensack and meeting Miriam Shanken was by far and away the best thing that could have happened to us during our car buying experience. Miriam exercised an incredible amount of patience and care throughout the entire process. We looked at a number of vehicles, and Miriam was truly key in helping us to thoroughly understand the functionality of each one. When we narrowed our selection down to two, Miriam pulled the carfax reports for both and helped us to interpret their individual service records. Hugely helpful and honest! We officially had two winners to choose from. I attribute this to Miriam's total investment in her clients and the excellent and well-kept used inventory at Toyota of Hackensack. Let me be clear that the personal attention and quality of used inventory at other well-known dealerships in the area in which we visited were not nearly as good. I highly recommend Miriam, the team we worked with to setup our financing, and the dealership as a whole to anyone. Thank you for helping us to make the right vehicle choice for our family.

GOOGLE
hussein daher
Full Star Full Star Full Star Full Star Full Star
10-14-2019
GOOGLE
Joanne Roszkowski
Full Star Full Star Full Star Full Star Full Star
10-13-2019
GOOGLE
Harold Leavitt
Full Star Full Star Full Star Full Star Full Star
10-13-2019
Harold Leavitt

Excellent service and courtesy.

CARS
mreyez08
Full Star Full Star Full Star Full Star Full Star
10-12-2019
Excellent experience!!!

Financed a 2017 Camry SE! I frkn love it! To the sales team all the way up to finance and upper mgmt, thank you so much for taking care of me and my family needs.!

GOOGLE
Luis DeLosSantos
Full Star Full Star Full Star Full Star Full Star
10-12-2019
GOOGLE
Kathleen Lail
Full Star Full Star Full Star Full Star Full Star
10-10-2019
CARS
Coacharonson1
Full Star Full Star Full Star Full Star Full Star
10-10-2019
Excellent experience today at Toyota of Hackensack....

Excellent experience today at Toyota of Hackensack. Highly Recommend this dealership! Ann Mayer's was terrific answering all my questions about a new RAV4 to lease. I sold them my 2012 RAV4 limited and then leased another RAV4. I was extremely pleased with the customer service I received from Ann and there was no hassle negotiating prices on my new lease. I have found other Toyota dealers demanding and giving crazy prices to buy or lease. Ann was an absolute pleasure to deal with and I highly recommend her for purchasing or leasing a Toyota. Ann also got me my new plates quickly along with my check for the car I sold Toyota. Ann Mayer's was outstanding with everything in leasing a new car and it was greatly appreciated!

GOOGLE
Annjo Amante
Full Star Full Star Full Star Empty Star Empty Star
10-8-2019
Annjo Amante

great service advisors and valet.

GOOGLE
Roger Brunswick
Full Star Full Star Full Star Full Star Full Star
10-7-2019
Roger Brunswick

It was great very friendly

CARS
jconeill52
Full Star Full Star Full Star Full Star Full Star
10-6-2019
Knowledgeable, proficient and easy to work with.

After deciding that we wanted a Toyota Rav, the next step was picking a dealer. We decided on Hackensack Toyota because Miriam Shanken was a pleasure to work with. Process was smooth through out despite our very specific requirements and multiple options needed in the SUV. Miriam nailed it, got what we wanted and procured the vehicle in under a week. Everything went smooth with Hackensack's other departments as well. Just don't know all the names. A good experience. -John O'Neill

CARS
almslp
Full Star Full Star Full Star Full Star Full Star
10-3-2019
Efficient and pleasant

Miriam was excellent from start to finish. She was pleasant, courteous & answered all my questions. She also encouraged me to contact her with any additional questions as I use and drive the car.

GOOGLE
Polina Yamkovaya
Full Star Full Star Full Star Full Star Full Star
10-1-2019
Polina Yamkovaya

I’ve had an amazing experience leasing a car! Miriam was especially helpful and on point, she made sure everything was running smoothly and she led us throughout the whole experience of leasing car! Highly recommend, very thankful for the time you’ve spent with us !

CARS
JoseBenny
Full Star Full Star Full Star Full Star Full Star
10-1-2019
Ana Mayers was awesome. Very knowledgeable about the...

Ana Mayers was awesome. Very knowledgeable about the vehicles. Great customer service. I Will recommend Toyota of Hackensack to my friends and relatives great experience

GOOGLE
Smooth is Fast!
Full Star Full Star Full Star Full Star Full Star
10-1-2019
Smooth is Fast!

Toyota of Hackensack NJ treated me like I was family. Very friendly and felt right at home. My salesman Bob went above and beyond to help me with my 2020 Toyota Supra Purchase. I praise this dealership.

GOOGLE
Adrian Ramirez
Full Star Full Star Full Star Full Star Full Star
9-28-2019
Adrian Ramirez

(Translated by Google) Excellent service (Original) Excelente servicio

CARS
kgabowsky
Full Star Full Star Full Star Full Star Full Star
9-27-2019
Fastest Car Purchase Ever

Miriam was very professional and friendly. She was attentive to our needs and made things happen fast. It took 3 hours from beginning to when I pulled away in my beautiful new vehicle. She was extremely helpful and efficient. Love the car!!! Thanks

GOOGLE
Frank Charbonier
Full Star Full Star Full Star Full Star Full Star
9-26-2019
Frank Charbonier

Just finished picking up my 2017 CPO Toyota Camry on Wednesday 9/25/19. The experience at Toyota of Hackensack was fantastic from start to finish. Huge shout out to my salesman, Angel Alvarez who showed me the various CPO Camry's available. Took my wife and me for a test drive and was super friendly, courteous and expedited the entire process. Thanks so much.

GOOGLE
Marina Draghicevic
Full Star Full Star Full Star Full Star Full Star
9-25-2019
Marina Draghicevic

Professional staff and kind. Job done on time.

CARGURUS
John
Full Star Full Star Full Star Full Star Full Star
9-24-2019

Professional, courteous, not pushy, and I got a fair price. I would definitely recommend this dealership.

CARS
deesnyder
Full Star Full Star Full Star Full Star Full Star
9-24-2019
Accommodating and considerate Saleswoman, Service team

Melissa Louissaint at Toyota of Hackensack was extremely helpful and also responded to my texts in a prompt and accurate fashion. She made my car-buying experience go smoothly. She was also very considerate when I needed to return a rental car to the Hertz down the road from the Toyota dealership the same day I picked up my new car. She escorted me to Hertz to help transfer booster seats and other items from the rental car to put into my new car. She was also a great liaison between the dealership's bank and finance managers and myself. I will definitely recommend her to family members and friends. I will contact her if I have the need to trade in my car or purchase another vehicle in the future. Other staff members at this dealership were gracious. If it ever appeared I was waiting for someone, another employee never failed to ask me if I was being helped. The Service staff members are always very helpful and thoroughly researched an issue I had with the rear power lift gate.

CARS
rjworthington75
Full Star Full Star Full Star Full Star Full Star
9-24-2019
Sales

Miriam was great. Worked through obstacles and got things done. Thank you! Stayed with me through the whole process and even followed up after the deal was done.

CARS
nancy p
Full Star Full Star Full Star Full Star Full Star
9-24-2019
Friendly and informative

I haven't bought a car in 12 years (my previous Toyota lasted 220,000 miles!) , so I was nervous. Miriam was very relaxed and friendly and made me feel comfortable. Even though I was buying a used car, she spent time with me as if I was buying new. She made great suggestions and offered multiple options. Everyone else I dealt with was also pleasant and efficient. Plus I love my new/used car !!!!!

CARS
wojtowicz470
Full Star Full Star Full Star Full Star Full Star
9-21-2019
Toyota Tacoma

Miriam is the best! She made the purchase of my new Tacoma so easy! I would highly recommend going to her for any of your vehicle purchases. Thank you!!!

GOOGLE
FatmaGUL madenci
Full Star Full Star Full Star Full Star Full Star
9-21-2019
FatmaGUL madenci

They are very friendly and helpful 👍

DEALERRATER
Kern Marshall
Full Star Full Star Full Star Full Star Full Star
9-20-2019
Great experience

Paul is a straight up dude, enjoyed my experience and walked away not feeling like I was taken advantage of. I will never go anywhere else for a car.

CARS
Kern Marshall
Full Star Full Star Full Star Full Star Full Star
9-20-2019
Great experience

Paul is a straight up dude, enjoyed my experience and walked away not feeling like I was taken advantage of. I will never go anywhere else for a car.

GOOGLE
Israel Arana
Full Star Full Star Full Star Full Star Full Star
9-16-2019
Israel Arana

Excellent service

GOOGLE
Roberto Roman
Full Star Full Star Full Star Full Star Full Star
9-15-2019
Roberto Roman

I would like to thanks to Bob Helsticki seles consultant for a great and quick service. I was In and out in a total of 3 hours I hope we can keep on making more business in the near future

GOOGLE
John Cheung
Full Star Full Star Full Star Full Star Full Star
9-12-2019
John Cheung

I brought a 2017 RAV4 SE with Angel Alvarez, he is a excellent sales which help me through the whole process. He really did an excellent job, if I have friend that need to buy a car I will definitely recommend him.

CARS
doncapeto
Full Star Full Star Full Star Full Star Full Star
9-10-2019
A GREAT TEAM...!

KIND, QUICK, SERIOUS, TIMELY, PROMPT TO SERVE. I LIKED THE WAY MIRIAM ATTEND MY REQUESTS ABOUT THE VEHICLE AND THE PROMPT RESPONSES. SHE ADDRESSED THE PROCESS IN SUCH A WAY THAT I FEEL VERY COMFORTABLE.

CARGURUS
Guru9G68C
Full Star Full Star Full Star Full Star Empty Star
9-9-2019

She’s doing the best Ana is great

GOOGLE
Joe Cardozo
Full Star Full Star Full Star Full Star Empty Star
9-9-2019
GOOGLE
A Google User
Full Star Full Star Full Star Full Star Empty Star
9-9-2019
A Google User

(Translated by Google) Excellent thanks (Original) Excelente gracias

GOOGLE
A Google User
Full Star Full Star Full Star Full Star Full Star
9-9-2019
GOOGLE
A Google User
Full Star Full Star Full Star Empty Star Empty Star
9-9-2019
A Google User

Decent dealership. A bit crowded when I visited. Salesman was friendly.

GOOGLE
A Google User
Full Star Full Star Full Star Full Star Full Star
9-9-2019
A Google User

Angel at Toyota of Hackensack worked with us to get us a lease on a 2019 Toyota Highlander. He was very thorough in explaining things, from the deal itself to the ins and outs of the vehicle. He gave us his full attention and was helpful during the test driving process. My wife and I would recommend that if you are in the market for a reliable AWD SUV, please see Angel Alvarez ASAP at Toyota of Hackensack. You will not be disappointed!

GOOGLE
A Google User
Full Star Full Star Full Star Full Star Full Star
9-9-2019
GOOGLE
The Critical J
Full Star Full Star Full Star Full Star Empty Star
9-8-2019
The Critical J

PROS: This is the greatest dealership I ever set foot in. The customers are friendly there, the staff is always wanting to help, and my salesperson-Armando is a very trustworthy guy who I became friends with over time. I bought my Corolla from them and there wasn't any unusual problems with it. The layout is great in a newly renovated building, the bathrooms are clean, and there's even a children's play area. Plus the fact they have a lot with over 400 cars...biggest lot of any dealer CONS: Despite saying they honor true car value I had to fight with them to honor the price of my car quoted on the website. I also witness the mechanics telling customers that they need new parts when the customer really doesn't, that way they can make money. In their showroom, there really isn't anything to interesting. It's just a bunch of pre-owned cars, never usually anything new & interesting. OVERALL: I definitely would recommend this dealer to any Toyota fan! They have the staff, they have the largest inventory selection, and the atmosphere and the customers are nice. The mechanics have to speed up the process of routine check ups and they have to stop cheating people out of their money, but overall, its great.

CARS
Jahn
Full Star Full Star Full Star Full Star Full Star
9-7-2019
Toyota of Hackensack is the BEST!!

Always have a great experience at Toyota of Hackensack. Ana listened to our wish list and was efficient at helping us purchase an awesome vehicle. We left with exactly what we wanted. Jay Rim is awesome, as well. We have purchased many vehicles and Jay has been instrumental and helpful. Everyone at Toyota oackensack is friendly, pleasant and professional.