Testimonials

DEALERRATER
DMATASSA102
Full Star Full Star Full Star Full Star Full Star
3-29-2020
It was a great service experience. The staff was helpful,...

It was a great service experience. The staff was helpful, courteous, fast, and professional. I have been getting my vehicle serviced here for years and will continue to do so.

DEALERRATER
Dean
Full Star Full Star Full Star Full Star Full Star
3-28-2020
Joe and his colleagues were all excellent in providing...

Joe and his colleagues were all excellent in providing service to my Corolla. Consistently, outstanding in providing customer service. Highly recommended To my friends a colleagues

DEALERRATER
JOSHBINN1967
Full Star Full Star Full Star Full Star Full Star
3-28-2020
Excellent service everything was done within two hours....

Excellent service everything was done within two hours. The car is in great shape and I know they’re keeping it up on the lot lot longer. Drew was helpful and polite and courteous.

DEALERRATER
JOSHBINN1967
Full Star Full Star Full Star Full Star Full Star
3-27-2020
Fast and polite Drew was on point. Brought in 3 cars in a...

Fast and polite Drew was on point. Brought in 3 cars in a week ankle were done well. Customer seems to come first. Well done.

DEALERRATER
BOBOMIS69
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Great service as always and quick turn in and out. Great...

Great service as always and quick turn in and out. Great discount technician did a great job even though the little personnel but you are a great group as always

DEALERRATER
DEPOALO575
Full Star Full Star Full Star Full Star Full Star
3-24-2020
Professional in every aspect.

I was told that the work would require approximately four hours to complete, and that was very accurate. The associate that I worked with was very informative, and took me through every step of the process in explaining the problem and the solution.

CARS
DEPOALO575
Full Star Full Star Full Star Full Star Full Star
3-24-2020
Professional in every aspect.

I was told that the work would require approximately four hours to complete, and that was very accurate. The associate that I worked with was very informative, and took me through every step of the process in explaining the problem and the solution.

CARS
IAUDITOR
Full Star Full Star Full Star Full Star Full Star
3-22-2020
Service at Toyota of Hackensack is always professional,...

Service at Toyota of Hackensack is always professional, prompt and reliable. Technicians always diagnose the issue right and do good work. Be sure to never change. Keep up the good work. Thanks for being there. See you next time.

CARS
jelena parsons
Full Star Full Star Full Star Full Star Full Star
3-22-2020
Amazing experience. Miriam spoke to me over the phone and...

Amazing experience. Miriam spoke to me over the phone and arranged everything. Once at the store Paul helped me pick out my car and gave me an amazing deal. Excellent service.

CARS
COREASROBERTO09
Full Star Full Star Full Star Full Star Full Star
3-22-2020
Good service friendly people .Perfect coupon for extra...

Good service friendly people .Perfect coupon for extra savings. Email me to remain me my schedule. Comfort waiting room clean area. Great time .fresh coffee 👍

CARS
DSDI123
Full Star Full Star Full Star Full Star Full Star
3-22-2020
Great service yesterday. Very friendly and with covid19...

Great service yesterday. Very friendly and with covid19 the guy was going around cleaning everything when someone e left or got up he cleaned the chair

DEALERRATER
IAUDITOR
Full Star Full Star Full Star Full Star Full Star
3-22-2020
Service at Toyota of Hackensack is always professional,...

Service at Toyota of Hackensack is always professional, prompt and reliable. Technicians always diagnose the issue right and do good work. Be sure to never change. Keep up the good work. Thanks for being there. See you next time.

DEALERRATER
COREASROBERTO09
Full Star Full Star Full Star Full Star Full Star
3-22-2020
Good service friendly people .Perfect coupon for extra...

Good service friendly people .Perfect coupon for extra savings. Email me to remain me my schedule. Comfort waiting room clean area. Great time .fresh coffee 👍

DEALERRATER
DSDI123
Full Star Full Star Full Star Full Star Full Star
3-22-2020
Great service yesterday. Very friendly and with covid19...

Great service yesterday. Very friendly and with covid19 the guy was going around cleaning everything when someone e left or got up he cleaned the chair

CARS
SHWILSON853
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Great Service

I am always pleased with the customer service people I come in contact, always courteous and friendly. I've never have not been met with a smile and knowledgeable representative.

DEALERRATER
SHWILSON853
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Great Service

I am always pleased with the customer service people I come in contact, always courteous and friendly. I've never have not been met with a smile and knowledgeable representative.

CARS
SHAWNC760
Full Star Full Star Full Star Full Star Empty Star
3-19-2020
The services at Toyota of Hackensack as always was a...

The services at Toyota of Hackensack as always was a pleasant one. The Service Advisor Mr.Wise was very patient and welcoming to every needs.

DEALERRATER
SHAWNC760
Full Star Full Star Full Star Full Star Empty Star
3-19-2020
The services at Toyota of Hackensack as always was a...

The services at Toyota of Hackensack as always was a pleasant one. The Service Advisor Mr.Wise was very patient and welcoming to every needs.

GOOGLE
Shane Lewis
Full Star Full Star Full Star Full Star Full Star
3-18-2020
GOOGLE
Chester Lee
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Chester Lee

Everyone was pleasant and helpful! And the wait wasn't long. Enjoyed the hot chocolate and looking at the new models in the showroom. Minor complaint is that I waited to retrieve my car outside but no one drove it over. I had to go back inside to ask the staff and they immediately got my car for me. Question: can I order a car wash from you?

CARS
MTNJAM114
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Car Sale Experience

We came down to Hackensack from upstate NY although there are tons of Toyota dealers in the Hudson Valley expecting a great deal. Excellent experience

CARS
Paul Chung
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Had a good experience purchasing my first car. Hackensack...

Had a good experience purchasing my first car. Hackensack was my first stop and Miriam showed me a few cars and took me on a test drive. After two days shopping around, I decided to return to Hackensack because they had the biggest selection of Pre Owned Camrys and Miriam was easy to deal with. Ended up leaving with a new to me certified Camry that night.

CARS
kate
Full Star Full Star Full Star Full Star Full Star
3-15-2020
Great experience

I am very happy with the experience I had at Toyota of Hackensack. My salesperson, Miriam was excellent. Not only does she have a friendly, bubbly personality, but she is knowledgeable, efficient and extremely responsive. Every question I had was quickly answered. I would recommend this dealership!

DEALERRATER
MONICAHUNTER0
Full Star Full Star Full Star Full Star Empty Star
3-14-2020
Wonderful Experience

Multipoint Inspection,Tires - Rotate,Lube, Oil And Filter Change - 6 Cylinder (Synthetic),Floor Mat Inspection for my newly purchased used Lexus CT200h. I was driving home to Atlanta and wanted to ensure that all was well. They got me in quickly and made me feel confident to make an 800 mile trip. I only had to do back breaks and was able to get it back in a timely fashion.

CARS
MONICAHUNTER0
Full Star Full Star Full Star Full Star Empty Star
3-14-2020
Wonderful Experience

Multipoint Inspection,Tires - Rotate,Lube, Oil And Filter Change - 6 Cylinder (Synthetic),Floor Mat Inspection for my newly purchased used Lexus CT200h. I was driving home to Atlanta and wanted to ensure that all was well. They got me in quickly and made me feel confident to make an 800 mile trip. I only had to do back breaks and was able to get it back in a timely fashion.

CARS
mirlande_chry
Full Star Full Star Full Star Full Star Full Star
3-14-2020
A TRUE BLESSING

Hello Mr. Jose Alavardo and Michael the finance mgr was exceptional, they explained everything, they were so patience and knowledgeable. Love the service and the attention I received, Dealership show room was clean and tidy too. Toyota, Thank you

GOOGLE
JAVIER CRIOLLO
Full Star Full Star Full Star Full Star Full Star
3-13-2020
CARS
PREMLATA52
Full Star Full Star Full Star Full Star Full Star
3-12-2020
service with a smile

I am very happy with the standard of Service of Toyota of Hackensack.....They take great pains and thoroughly examine the car to bring out the best in the car's performance......

DEALERRATER
PREMLATA52
Full Star Full Star Full Star Full Star Full Star
3-12-2020
service with a smile

I am very happy with the standard of Service of Toyota of Hackensack.....They take great pains and thoroughly examine the car to bring out the best in the car's performance......

GOOGLE
Wes Van Heest
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Wes Van Heest

This service Dept runs smooth and efficient, feels modern and clean, and the staff are polite and patient. I live closer to a different dealer but the trip is worth it.

CARS
Dani
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Ana Mayers gave me superior five star service for my...

Ana Mayers gave me superior five star service for my first time experience in leasing a car. Thank you so much for everything. You are amazing.

CARS
ELEMENTOFEARTH2
Full Star Full Star Full Star Empty Star Empty Star
3-11-2020
Good service overall. Disappointed in the car wash; door...

Good service overall. Disappointed in the car wash; door windows filled with water stains. I have to now clean the windows again. Not very happy.

DEALERRATER
ELEMENTOFEARTH2
Full Star Full Star Full Star Empty Star Empty Star
3-11-2020
Good service overall. Disappointed in the car wash; door...

Good service overall. Disappointed in the car wash; door windows filled with water stains. I have to now clean the windows again. Not very happy.

GOOGLE
Harold Caraballo
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Harold Caraballo

Excellent dealer, the best I've been to yet! I come from a big family. We own BMWs and Toyotas only. I've purchased several cars from that dealer and so have my siblings. They'll do anything to keep your business! When negotiating call their bluff! If you're not satisfied with the price, haggle down further or ask them to throw something else in, like extended warranty, otherwise walkout! They won't let you go as long as you're being reasonable and fair! Just keep negotiating! They don't want to lose you! The odds of a customer returning after they've left the dealer is less than 20% You should also try and shop at the end of the month. As the end of the month approaches they have to push certain cars out of the lot! You have the leverage and advantage, but you may have to settle for a color that's not your first choice and/or the like!

CARS
Janice
Full Star Full Star Full Star Full Star Empty Star
3-10-2020
Dead battery ???

This is my second Camry I purchased from your dealership. Never had a problem with my first Camry. I purchased a 2020 in late October which has 1000 miles on it at the present time. On Saturday when I went out to start my car, the battery was dead Had it jumped and brought it in for service. I believe I have a bad battery however the service dept. could not find anything wrong with the car. How can a battery go dead when it is only 4 months old. No lights were left on.

CARS
entenza1
Full Star Full Star Full Star Full Star Full Star
3-10-2020
The absolute best! I didn't feel like I was taken...

The absolute best! I didn't feel like I was taken advantage of. It was a great experience and I'm so happy over all!

CARS
nmperez84
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Great Experience

Had trouble getting a car from another dealer. Armando at Toyota found the perfect car for me and even got me a great rate. I will not shop for a car anywhere else. The internet team and management staff are very involved ad care about their customers. Anyone looking to buy a car needs to come here if they want to be treated like they matter. Thank you guys so much

CARS
Amina
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Always a great experience at Toyota of Hackensack, thanks...

Always a great experience at Toyota of Hackensack, thanks to Armando Morell! Helpful for EVERYTHING leased me my third car no pressure. If your seeking to get a car, go to see the best Armando! Thank you so much !

CARS
HERSY.CONTRERAS17
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Easy to schedule and out in good time

My experience was very good. The team did a great job with my car. No crazy wait time. It was extremely convenient that I could schedule online.

DEALERRATER
Janice
Full Star Full Star Full Star Full Star Empty Star
3-10-2020
Dead battery ???

This is my second Camry I purchased from your dealership. Never had a problem with my first Camry. I purchased a 2020 in late October which has 1000 miles on it at the present time. On Saturday when I went out to start my car, the battery was dead Had it jumped and brought it in for service. I believe I have a bad battery however the service dept. could not find anything wrong with the car. How can a battery go dead when it is only 4 months old. No lights were left on.

DEALERRATER
HERSY.CONTRERAS17
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Easy to schedule and out in good time

My experience was very good. The team did a great job with my car. No crazy wait time. It was extremely convenient that I could schedule online.

CARS
AGame21
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Ana M. Is very professional and very knowledgeable across...

Ana M. Is very professional and very knowledgeable across all fields and will recommend my friends and family to her at Toyota of Hackensack, thank you.

CARS
JFHUGHES26
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Excellent experience

My buying experience was excellent because Miriam presented me with the car I was looking for in the price point I was looking for. She did a great job.

CARS
DOCM303
Full Star Full Star Full Star Full Star Full Star
3-8-2020
Great job

I have been a customer for nearly 20 years and the service department always does a great job in servicing my vehicle. Keep up the great work.

DEALERRATER
DOCM303
Full Star Full Star Full Star Full Star Full Star
3-8-2020
Great job

I have been a customer for nearly 20 years and the service department always does a great job in servicing my vehicle. Keep up the great work.